DC

Distress Centre Calgary

Verified Job Source

24 Hour Support | Counselling | Referrals

Calgary, Alberta

Individual and Family Services
51–200 people

About

Distress Centre Calgary (DCC) provides 24 hour crisis support, professional counselling, and 211 referrals to hundreds of community, social, government and health resources - all at no cost. DCC ensures that everyone has a place to turn to in a time of crisis. For 50 years DCC has provided a critical service to every citizen in Calgary and area. 24 Hour Support: If you need to talk, Distress Centre is here to listen. Anyone can contact Distress Centre 24/7 by phone, text or chat. All conversations are confidential. Phone or text 403-266-HELP (4357) or chat online at distresscentre.com Youth support: ConnecTeen is Distress Centre’s youth peer support service, offering youth a choice in how to connect with our volunteers. 24 hour support is offered by phone, text and chat and peer support is available from 3-10pm on weekdays and 12-10pm on weekends. www.CalgaryConnecTeen.com 211 24 Hour Information & Referral Service: Dial 2-1-1, text INFO to 211 or visit ab.211.ca and click “live chat.”

Open positions

211 Community Resource & Engagement Specialist

Hybrid · Calgary

The specialist provides community navigation support by assessing needs and offering referrals via phone, text, and email. Additionally, they facilitate school engagement activities, including training staff and building relationships to raise awareness of 211 Alberta.

Communications Specialist

On-site · Calgary

The Communications & Marketing Strategist will develop and execute content strategies, editorial plans, and campaigns to enhance the organization's visibility and mission support. They will also manage stakeholder communications, media relations, and analyze marketing performance to drive continuous improvement.

Overnight Crisis & 211 Team Lead

On-site · Calgary

The Team Lead supervises overnight frontline staff through performance management, quality assurance, and staff development. They also facilitate cross-site collaboration and provide frontline support to ensure service quality and organizational goals are met.

Human Resources Advisor

On-site · Calgary

The Human Resources Advisor serves as an embedded partner for the 24/7 Crisis and Navigation department, managing the full staff and volunteer lifecycle. They are responsible for developing HR processes, promoting psychological safety, and providing decisive guidance on complex people matters.

Payroll & People Operations Specialist

On-site · Calgary

The Payroll & People Operations Specialist manages end-to-end payroll and benefits administration while ensuring accurate HRIS data maintenance. This role also supports onboarding, offboarding, and the implementation of HR policies to further the organization's strategic goals.

988 National Crisis Line Worker

On-site · Calgary

The 988 National Crisis Line Worker is responsible for answering incoming calls and texts to provide crisis de-escalation and support. They also perform risk assessments, create safety plans, and maintain accurate records of all interactions.

211 Community Resource Specialist

Hybrid · Calgary

The Community Resource Specialist provides front-line navigation for individuals contacting 211 via phone, text, and chat to connect them with appropriate community services. They are responsible for assessing needs, providing accurate referrals, and maintaining database integrity within a 24/7 contact centre environment.

Accounts Payable Clerk/Bookkeeper

On-site

Accounts Payable Clerk/Bookkeeper Part-Time Position Reports to: Senior Accountant Location & Hours Work location: On-site at the Distress Centre Suite 500, 999 8th Street SW, Calgary, AB T2R 1J5. Hours: Part-time, 15 to 20 hours per week. Who We Are For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night. We are committed to fostering a respectful, inclusive workplace where employees are valued, experie…

Director, External Relations & Development

On-site

Director, External Relations & Development Full-time Permanent Position Location & Hours Work location: On-site at Distress Centre Calgary, 999 8 Street SW, Suite 500. Hours: Monday to Friday, 9:00 am to 5:00 pm primarily in office with some flexibility to work remote or staggered hours. Occasional evenings or weekends as required. What We Offer * Generous Vacation Entitlement * RRSP matching and Health Spending Account * Extended health and dental benefits * Access to on-site gym at no cost * Paid development days and a staff development fund * A supportive, mission-driven workplace wh…

CEP - Justice Navigator

On-site

**Justice Navigator** **Location & Hours** **Work location:** On-site at SORCe, *1944 10 Ave SW*. Weekly off-site outreach work is expected. **Hours:** Generally, Monday–Friday, 8:30am–4:30pm, with occasional evenings or weekends as required. **What We Offer** - Generous vacation entitlement - RRSP matching and Health Spending Account - Extended health and dental benefits - Access to on-site gym at Distress Centre (*999 8 St SW*) at no cost - Paid development days and a staff development fund - A supportive, mission-driven workplace where you can grow, take on new challenges, and collabo…

Midnight Crisis Line Worker

On-site · Calgary

Provide overnight crisis support by answering calls, assessing safety risks, and offering emotional stabilization and referrals. Document all interactions and perform follow-up calls to ensure caller safety and connection to resources.