Client Implementation Specialist

The Opportunity Make the first impression count. As a Client Implementation Specialist, you are a new client's primary point of contact and strategic partner during their onboarding journey. You will guide them through HRIS setup, run their first payrolls, and ensure long-term satisfaction on our platform. Compensation: $75,000 – $82,500 CAD / year Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday) Location: 4269 St Catherine West, Westmount, Canada What You'll Do (The Core Focus) Own the Onboarding: Architect and execute implementation project plans for multiple concurrent client accounts. Build the Infrastructure: Complete client shell configurations and create custom dashboards within our Prism HRIS. Consult & Problem-Solve: Analyze a client's payroll, HR, and benefit needs to recommend and implement tailored software solutions. Bridge the Gap: Run initial client payrolls, provide software training, and act as the core liaison between sales, internal stakeholders, and the client. Track Milestones: Maintain real-time accurate data within our CRM (Client Space) to guarantee a seamless transition to the regular service model. What You Bring Industry Knowledge: 3+ years of related experience specifically within the HR/Payroll Outsourcing or PEO industry. Systems Expertise: Hands-on proficiency with HRIS platforms, CRMs, and core payroll/tax subject matter. Project Management: Strong analytical and time-management skills to lead clients through complex technical timelines. #VensureEmployerSolutions #LI-PROMOTED #LI-Hybrid \n \n $75,000 - $82,500 a year \n

The specialist acts as the primary point of contact for new clients, guiding them through HRIS setup and initial payroll runs. They architect implementation project plans and serve as a liaison between sales and internal stakeholders to ensure a seamless transition.

Candidates must have over 3 years of experience in the HR/Payroll Outsourcing or PEO industry. Proficiency with HRIS platforms, CRMs, and core payroll/tax subject matter is required.

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• HRIS Setup
• Payroll Processing
• Client Onboarding
• Project Management
• CRM Management
• Software Training
• Consulting
• Problem Solving
• Analytical Skills
• Time Management

• Human Resources
• Customer Service & Support
• Finance & Accounting
• Consulting
• Administrative

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week