Operations Coordinator

Job summary

The Operations Coordinator supports daily operational activities, including logistics, procurement, and order fulfillment to ensure a high-quality customer experience. They are responsible for maintaining accurate inventory records, processing customer orders, and collaborating with various internal teams to meet demand.

Job details

Premier Pacific Seeds Ltd. is currently recruiting for an Operations Coordinator for our Surrey, BC operation. Premier Pacific Seeds Ltd. is part of the DLF Group, a world leader in the development and sale of high-quality seeds for the agricultural and (professional) lawn market. By continuously developing new innovative varieties and products, and with a strong focus on quality and reliability, DLF offers demonstrable value. DLF employees are characterized by a high level of competency, passion, and commitment. Come grow with DLF! Check us out www.premierpacificseeds.com [http://www.premierpacificseeds.com] & https://ca.dlf.com [https://ca.dlf.com/] (Canada) POSITION SUMMARY The Operations Coordinator plays a key role in supporting day-to-day operational activities, effective logistics coordination, and ensuring a high-quality customer experience within the grass seed industry. This position requires strong analytical skills, high attention to detail, and the ability to manage multiple priorities in a fast-paced environment. KEY RESPONSIBILITIES * Support Location/Operations manager with various tasks. * Coordinate with production, warehousing, logistics, and sales teams to ensure timely order fulfillment. * Support procurement and supply coordination activities, including placing and tracking purchase orders, collaborating with suppliers on availability and timelines, maintaining accurate procurement records, following up on outstanding orders, and assisting with inventory replenishment planning to meet customer demand * Maintain accurate customer records, contracts, and pricing details within company systems. * Ensure compliance with industry regulations, labeling standards, and internal quality procedures. * Process customer orders, including order entry, confirmations, changes, and invoicing support when needed (typically during peak times). * Support inventory management activities including inventory counts, monitoring stock levels, investigating and resolving discrepancies, and collaborating with warehouse and operations to maintain optimal inventory levels, running various reports and reconciling programs. * Participate in continuous improvement initiatives to enhance the customer experience. * Various other duties and tasks as required. QUALIFICATIONS * High school diploma or equivalent; post-secondary education in business/commerce, or a related field is an asset. * 2–5 years of logistics and order management experience. * 3 years of administrative experience. * Strong attention to detail and organizational skills. * Excellent verbal and written communication skills. * Math skills required. * Proficiency with Microsoft software Navision (preferred), Excel, Word, Outlook, SharePoint. KNOWLEDGE & SKILLS * Strong mathematical and analytical skills * Proficiency in Microsoft Excel (e.g., formulas, data analysis, reporting, pivot tables) * Exceptional organizational and time management skills * Strong attention to detail and accuracy * Excellent communication and customer service skills * Ability to manage multiple priorities in a fast-paced environment. * Strong problem-solving and customer-centric mindset. * Understanding of grass seed products, agricultural cycles, and seasonal demand patterns (or willingness to learn). PREFERRED QUALIFICATIONS * Experience in logistics, procurement, or supply chain operations * Experience in the seed industry or agriculture sector * Familiarity with Microsoft Dynamics NAV (Navision) or similar ERP systems * Graphic design (Adobe) and website maintenance (Wordpress) is an asset WORKING CONDITIONS This position is primarily office-based, with regular use of computers and phone systems. Interaction with warehouses or production facilities may occur. Seasonal workload fluctuations are expected in alignment with the grass seed sales cycle. Compensation: Compensation $65,000.00/year -dependent on experience plus medical, dental, vision etc. benefits and Group RRSP option with company matching program. Why work for DLF? We do good things! Grass is more than just a pretty sight – it helps fight climate change by trapping carbon and preventing soil erosion, making it a vital ally in preserving the environment. Grass acts as a natural filter, purifying water and improving air quality, while also providing essential habitats for diverse wildlife, showcasing its crucial role in supporting biodiversity and sustaining ecosystems. Grass feeds animals. Grass produces oxygen. Grass provides beauty. Just a few reasons.... and many more! Check us out! Ready to make an impact? We invite you to come and grow with us! If you meet the above qualifications and are interested in joining our DLF team, please apply to the role on our careers page. https://careers.dlf.com [https://careers.dlf.com/] under the North America division. We thank all applicants who apply, but only those applicants selected for an interview will be contacted. DLF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection, and placement process. Alternate formats available upon request.

What you’ll do

The Operations Coordinator supports daily operational activities, including logistics, procurement, and order fulfillment to ensure a high-quality customer experience. They are responsible for maintaining accurate inventory records, processing customer orders, and collaborating with various internal teams to meet demand.

Requirements

Candidates must have a high school diploma or equivalent, with 2-5 years of experience in logistics and order management. Proficiency in Microsoft Office software, particularly Excel, and strong analytical and organizational skills are required.

Benefits

• Medical • Dental • Vision • Group RRSP • Company matching program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Reporting · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Procurement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Logistics coordination
• Order management
• Procurement
• Supply chain operations
• Inventory management
• Data analysis
• Microsoft Excel
• Microsoft Dynamics NAV
• Analytical skills
• Time management
• Customer service
• Problem-solving
• Communication skills
• Reporting
• Attention to detail
• Optimal Inventory Levels
• Web Maintenance
• Order Management
• Animal Feeding
• Supply Chain
• Organizational Skills
• Order Entry
• Willingness To Learn
• Administrative Functions
• Planning
• Microsoft Dynamics 365 Business Central
• Logistics
• Analytical Skills
• Agriculture
• Air Quality
• Data Analysis
• Customer Service
• Communication
• Continuous Improvement Process
• Customer Demand Planning
• Ecosystem Science
• Enterprise Resource Planning
• Erosions
• Pivot Tables And Charts
• Sales
• Packaging And Labeling
• Order Fulfillment Management
• Warehousing
• Graphic Design
• Leadership
• Innovation
• Inventory Management
• Invoicing
• Problem Solving
• Mathematics

Job areas

• Logistics
• Administrative
• Agriculture
• Customer Service & Support
• Management & Leadership
• Operations Coordinator
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks