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- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Bachelor’s degree
- Apply by
- Oct 27, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Entry level
Job summary
Analyze managerial methods and organizational practices, research the effectiveness of policies and programs, and recommend improvements to systems and procedures. Supervise and train staff, provide customer service, oversee communication strategies, manage budgets, and guide service quality assessment.
Job details
Overview Languages English Education Bachelor's degree Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Analyze and provide advice on the managerial methods and organization of an establishment Develop quality management and quality assurance standards Conduct research to determine efficiency and effectiveness of managerial policies and programs Propose improvements to methods, systems and procedures Plan the re-organization of operations Supervise staff Provide customer service Train staff Oversee development of communication strategies Plan and control budget and expenditures Direct and advise staff in the development and implementation of service quality assessment strategies Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Attention to detail Large workload Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Support for newcomers and refugees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Support for youths Provides awareness training to employees to create a welcoming work environment for youth
What you’ll do
Analyze managerial methods and organizational practices, research the effectiveness of policies and programs, and recommend improvements to systems and procedures. Supervise and train staff, provide customer service, oversee communication strategies, manage budgets, and guide service quality assessment.
Requirements
A bachelor's degree and 1 year to less than 2 years of experience are specified. The role requires working on-site in a fast-paced environment, under pressure, with attention to detail and a large workload.
Listed skills
- Quality assurance · Preferred
- Process Improvement · Preferred
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Management Analysis
- Organizational Analysis
- Quality Management
- Quality Assurance
- Research
- Process Improvement
- Operations Reorganization
- Staff Supervision
- Customer Service
- Staff Training
- Communication Strategy
- Budget Management
- Service Quality Assessment
Job areas
- Management & Leadership
- Data & Analytics
- Customer Service & Support
- Transportation
- Logistics