Customer Service Associate I

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required The starting pay for this position is $17.60 per hour. At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process. Part time 320 Yonge Street,Barrie,Ontario L4N 4C8 Operations 40086 Dollar Tree

The associate is responsible for delivering a positive shopping experience by assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment, merchandise recovery, and general store maintenance tasks.

Candidates should have strong communication and problem-solving skills, with a preference for previous retail or customer service experience. The role requires the physical ability to lift up to 50 lbs and perform various manual tasks like walking, standing, and cleaning.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Relationship management
• Organizational skills
• Communication skills
• Problem-solving
• Decision-making
• Cash handling
• Stock replenishment
• Cleaning
• Lifting
• Retail operations

• Retail
• Customer Service & Support

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week