Customer Service Associate I

Job summary

The associate is responsible for delivering a positive shopping experience by assisting customers, managing sales transactions, and maintaining store security. They also handle merchandise stocking, truck unloading, and general store cleanliness.

Job details

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required Part time 5011 48 Ave.,Ponoka,Alberta T4J 1J3 Operations 40193 Dollar Tree

What you’ll do

The associate is responsible for delivering a positive shopping experience by assisting customers, managing sales transactions, and maintaining store security. They also handle merchandise stocking, truck unloading, and general store cleanliness.

Requirements

Candidates should have strong communication and organizational skills, with the ability to lift up to 50 lbs and perform physical tasks like walking and kneeling. Previous retail or customer service experience is highly preferred, and a high school diploma or equivalent is desired.

Listed skills

• Customer service · Preferred
• Communication Skills · Preferred
• Problem solving · Preferred
• Decision Making · Preferred
• Cash handling · Preferred
• Stock Replenishment · Preferred
• Cleaning · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Relationship management
• Organizational skills
• Communication skills
• Problem-solving
• Decision-making
• Cash handling
• Stock replenishment
• Cleaning
• Lifting
• Relationship Management
• Lifting Ability
• Cash Register
• Decision Making
• Cleanliness
• Customer Service
• Communication
• Mopping
• Sales
• Problem Solving
• Merchandising
• Operations
• Restaurant Operation
• Loading And Unloading

Job areas

• Retail
• Customer Service & Support
• Customer Service Associate
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives

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