Customer Service Associate I

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of cash and protect company assets * Keep the store well-stocked, and recover merchandise * Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards * Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders * Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable * Other duties as assigned* Skills and Experience: * High school diploma or equivalent is preferred * Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is required * Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting * Excellent customer service and relationship management skills are required * Strong organizational and communication skills are required * Strong problem-solving and decision-making skills are required The starting pay for this position is $17.60 per hour. At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process. Part time 1186 Memorial Avenue,Thunder Bay,Ontario P7B 6P9 Operations 40290 Dollar Tree

The Customer Service Associate is responsible for assisting customers with inquiries and managing sales transactions. They also maintain store cleanliness and security while ensuring a positive shopping environment.

A high school diploma or equivalent is preferred, along with previous customer service experience in a retail or similar environment. Candidates must be able to lift 30 to 50 lbs and perform various physical tasks.

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Relationship Management
• Organizational Skills
• Communication Skills
• Problem-Solving
• Decision-Making
• Cash Management
• Merchandise Management
• Safety Awareness
• Teamwork
• Time Management
• Attention to Detail
• Physical Stamina
• Cleaning Skills
• Stock Replenishment
• Instruction Following

• Customer Service & Support
• Retail
• Hospitality

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week