Assistant Store Manager

Job summary

The Assistant Store Manager supports daily retail operations, manages staff, and ensures customer satisfaction to achieve sales goals. Key duties include merchandising, cash management, and acting as the Manager on Duty in the Store Manager's absence.

Job details

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence. Daily Tasks (but not limited to) Assisting the Store Manager with operations and staff management. Helping with merchandising, stocking, and unpacking daily shipments. Providing exceptional customer service and resolving escalated issues. Training, coaching, and developing employees. Performing cash management, store opening and closing duties as needed. Assigning tasks to the team and ensuring store safety and cleanliness. Conducting regular performance evaluations and providing feedback. Ensuring adherence to company policies and safety standards. Maintaining visual merchandising standards. Responsible for hiring and performance management. What Do You Need to Succeed? Minimum of two (2) years of retail experience. At least two (2) years in a supervisory or management role. Open availability (day, evening, weekend). Strong leadership, communication, and decision-making skills. Ability to multitask and prioritize in a fast-paced environment. Why Join Our Team? Stimulating and diverse working environment. Competitive compensation and benefits package* Company matched pension plan* Tailor-made training and integration program. Career development opportunities within the company. Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours). Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

What you’ll do

The Assistant Store Manager supports daily retail operations, manages staff, and ensures customer satisfaction to achieve sales goals. Key duties include merchandising, cash management, and acting as the Manager on Duty in the Store Manager's absence.

Requirements

Candidates must have at least two years of retail experience and two years in a supervisory or management role. Open availability for days, evenings, and weekends is required along with strong leadership skills.

Benefits

• Competitive Compensation • Company Matched Pension Plan • Tailor-made Training And Integration Program • Career Development Opportunities

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Operations
• Staff Management
• Merchandising
• Customer Service
• Employee Training
• Cash Management
• Performance Evaluation
• Hiring
• Leadership
• Communication
• Decision-making
• Multitasking

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support