Assistant Team Leader

The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. Daily Tasks (but not limited to) Assisting the management team in managing store operations and staff. Boxing and unboxing daily shipments. Stocking daily products on shelves. Climbing ladders to reach all areas of the store. Providing good customer service and resolving customer issues. Ensuring store safety and cleanliness standards are maintained. Performing cash management, store opening and closing duties as needed. Following up on assigned tasks. Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process. What Do You Need to Succeed? Approximately one (1) year of relevant experience in the retail industry. At least one (1) year in a supervisory role. Flexible availability (day, evening, weekend). Excellent communication and interpersonal abilities. Demonstrated leadership, organizational, and teamwork skills. Ability to multitask, prioritize, and work in a fast-paced, high-volume environment. Customer service-oriented. Why Join Our Team? Stimulating and diverse working environment. Competitive compensation and benefits package* Company matched pension plan* Tailor-made training and integration program. Opportunity to develop retail and management skills and pursue a career within the company. Applicable to full-time employees only. An employee achieves full-time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours). Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

The Assistant Team Leader supports management in overseeing daily retail operations, including staff supervision, shipment processing, and inventory stocking. They are also responsible for ensuring customer satisfaction, maintaining store cleanliness, and performing manager-on-duty tasks like cash management and attendance tracking.

Candidates must have approximately one year of retail experience and at least one year in a supervisory role. They need flexible availability for days, evenings, and weekends, along with strong leadership and communication skills.

• Competitive compensation • Company matched pension plan • Tailor-made training and integration program

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Retail Operations
• Team Leadership
• Customer Service
• Inventory Management
• Cash Management
• Staff Supervision
• Performance Management
• Hiring
• Time and Attendance Tracking
• Multitasking
• Organizational Skills
• Communication
• Problem Solving
• Store Opening and Closing

• Retail
• Management & Leadership
• Customer Service & Support

Minimum experience

2+ years

Apply by

Aug 21, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level