Assistant Team Leader
The Assistant Team Leader supports the management team in executing daily retail operations and ensuring excellent customer service. Responsibilities include managing staff, handling shipments, maintaining store safety, and performing cash management duties.
- On-site
- Laval, QC
- Posted Jun 1, 2026
- Apply by Aug 20, 2026
- 1 position
Job summary
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. Daily Tasks (but not limited to) Assisting the management team in managing store operations and staff. Boxing and unboxing daily shipments. Stocking daily products on shelves. Climbing ladders to reach all areas of the store. Providing good customer service and resolving customer issues. Ensuring store safety and cleanliness standards are maintained. Performing cash management, store opening and closing duties as needed. Following up on assigned tasks. Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process. What Do You Need to Succeed? Approximately one (1) year of relevant experience in the retail industry. At least one (1) year in a supervisory role. Flexible availability (day, evening, weekend). Excellent communication and interpersonal abilities. Demonstrated leadership, organizational, and teamwork skills. Ability to multitask, prioritize, and work in a fast-paced, high-volume environment. Customer service-oriented. Why Join Our Team? Stimulating and diverse working environment. Competitive compensation and benefits package* Company matched pension plan* Tailor-made training and integration program. Opportunity to develop retail and management skills and pursue a career within the company. Applicable to full-time employees only. An employee achieves full-time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours). Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.
What you’ll do
The Assistant Team Leader supports the management team in executing daily retail operations and ensuring excellent customer service. Responsibilities include managing staff, handling shipments, maintaining store safety, and performing cash management duties.
Requirements
Candidates should have approximately one year of relevant retail experience and at least one year in a supervisory role. Excellent communication, leadership, and organizational skills are essential for success in this position.
Benefits
• Competitive Compensation • Benefits Package • Company Matched Pension Plan • Tailor-Made Training
Listed skills
- Customer servicePreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Leadership
- Communication
- Interpersonal Skills
- Organizational Skills
- Teamwork
- Multitasking
- Prioritization
- Retail Management
Job areas
- Retail
- Customer Service & Support
- Management & Leadership
Additional details
- Minimum experience
- 2+ years
- Apply by
- Aug 20, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
