Heating Air Conditioning Service Technician

Job summary

Diagnose, troubleshoot, maintain, and repair residential and light commercial heating, ventilation, and air conditioning systems, including completing service calls and documenting work. Communicate recommendations to customers, ensure satisfaction, follow safety and regulatory requirements, and coordinate workflow with team members and dispatch.

Job details

Company Description DON'S HEATING & COOLING. is a heating and air conditioning company headquartered in, Mono, Ontario. The company provides residential and commercial HVAC services, supporting customers with installation, maintenance, and repair of heating and cooling systems. As a locally rooted business, DON'S HEATING & AIR, INC. emphasizes reliable service and long-term customer relationships. Team members work in a hands-on environment where safety, technical quality, and professionalism are prioritized. The company values technicians who are committed to delivering consistent, high-quality service in the communities they serve. Role Description The Heating Air Conditioning Service Technician role is a full-time, on-site position based in Orangeville, ON. The technician will diagnose, troubleshoot, and repair residential and light commercial heating, ventilation, and air conditioning systems. Daily responsibilities include performing routine and preventive maintenance, completing service calls, and documenting work performed in a clear and accurate manner. The role involves interacting directly with customers, explaining service recommendations, and ensuring their satisfaction with completed work. The technician will also follow safety protocols, comply with relevant codes and regulations, and collaborate with team members and dispatch to manage workflow and scheduling. Qualifications Strong troubleshooting and diagnostic skills for HVAC systems, including the ability to identify and resolve mechanical and electrical issues. Experience with maintenance & repair and preventive maintenance of heating, air conditioning, and ventilation equipment. Commitment to customer satisfaction, with the ability to communicate clearly, professionally, and respectfully on-site and during service visits. Ontario Gas License, with solid understanding of safety standards and regulatory compliance. Relevant technical training or certification in HVAC, refrigeration, or a related field; apprenticeship or journeyperson status is an asset. Ability to work independently in the field, manage time effectively, and complete accurate service reports and documentation. Valid driver’s license with a clean driving record and willingness to travel locally for service calls. Physical ability to work in varied environments, including lifting equipment, working in confined spaces, and exposure to outdoor conditions.

What you’ll do

Diagnose, troubleshoot, maintain, and repair residential and light commercial heating, ventilation, and air conditioning systems, including completing service calls and documenting work. Communicate recommendations to customers, ensure satisfaction, follow safety and regulatory requirements, and coordinate workflow with team members and dispatch.

Requirements

Candidates need HVAC troubleshooting and repair experience, an Ontario Gas License, and a strong understanding of safety standards and regulatory compliance. Relevant technical training or certification is expected, while apprenticeship or journeyperson status is an asset; candidates must also be able to work independently, communicate professionally, travel locally, and perform physical field work.

Listed skills

• Preventive Maintenance · Preferred
• Safety Compliance · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• HVAC Troubleshooting
• Diagnostic Skills
• Mechanical Repair
• Electrical Repair
• Preventive Maintenance
• Heating System Repair
• Air Conditioning System Repair
• Ventilation System Repair
• Customer Communication
• Customer Satisfaction
• Ontario Gas License
• Safety Compliance
• Service Documentation
• Time Management
• Independent Field Work
• Driver's License

Job areas

• Trades
• Engineering
• Customer Service & Support
• Security & Safety