Senior Associate, New Verticals - Drive Strategy & Operations

Job summary

The Senior Associate will develop and execute strategies to scale the Dasher Shop & Deliver offering across various merchant verticals. They will work cross-functionally to drive growth, profitability, and operational excellence through data-driven insights and product innovation.

Job details

About the Team DoorDash Drive is our white label fulfillment platform powering e-commerce for merchants on and off the DoorDash platform. The Drive New Verticals team partners with merchants across Grocery, Convenience, Retail, and Pharma to strategically and operationally address their e-commerce and logistics needs through our three-sided marketplace. About the Role We are looking for a Senior Associate to join our New Verticals Drive Strategy & Operations team, passionate about scaling high-growth products. This team focuses on growing Last Mile Delivery and Dasher Shop & Deliver for our Drive partners, with this role specifically focused on Dasher Shop & Deliver. In this role, you will unlock accessibility to local businesses on their own terms by launching new products and services to expand both DoorDash’s and merchants’ total addressable market. You will work on growth, profitability, and merchant strategy initiatives to scale our Dasher Shop & Deliver offering across Grocery and other New Verticals categories. You will partner cross-functionally to improve product quality and operational excellence, contribute to the ideation, testing, and execution of new services and features, and support profitability efforts through data-driven recommendations, financial modelling for merchant negotiations and new-net merchant contracts, and account optimization initiatives. Reporting to the Manager of Drive Strategy & Operations, you will work cross-functionally with Product, Engineering, Sales, Operations, Finance, and other teams to make your vision a reality. We operate in a hybrid model, so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly. You’re excited about this opportunity because you will… Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success now and 3+ years out. Operate: You will get to the lowest level of detail to identify opportunities and scale solutions. You will work directly with internal and external partners to execute short- and long-term plans, serving as a cross-functional enabler and strong operator. Analyze. You will use data to root-cause problems, identify opportunities, build business cases, develop solutions, and ideate net-new initiatives. Build: You will develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Collaborate: You value partnerships, and will excel at working across Operations, Finance, Product, Sales, Engineering, and more to bring new products and services to merchants. We’re excited about you because… You have an extreme sense of ownership. You display extreme ownership for the products and business lines that you are responsible for. You never shy away from raising your hand to solve ambiguous problems and are able to motivate and empower your teammates to go above and beyond. You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You’re an analytical powerhouse. You let data win arguments and are comfortable pulling your own data in SQL and modeling in Excel to identify opportunities and build clear business cases. You can translate complex findings into concise, compelling recommendations for both internal stakeholders and merchant partners. You’ve adapted to AI tooling and are comfortable using Claude, Cursor, Gemini and/or Copilot to improve and enhance your work. You’re relentless. You do what it takes to win, no matter what. You’re a team player. You’re able to work cross-functionally across internal & external stakeholders, ranging from technical & non-technical teams. You meet people on their level. You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow. You’re a builder. You enjoy building from the ground up and excel in creating structure and process. You have 2-4 years of experience ideally in logistics, tech, consulting, startups, AI or other related fields. You have a completed Bachelor's Degree. Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays. Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others. To learn more about our benefits, visit our careers page here. The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia. $97,000—$121,000 CAD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. If you need any accommodations, please inform your recruiting contact upon initial connection. Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.

What you’ll do

The Senior Associate will develop and execute strategies to scale the Dasher Shop & Deliver offering across various merchant verticals. They will work cross-functionally to drive growth, profitability, and operational excellence through data-driven insights and product innovation.

Requirements

Candidates must have 2-4 years of experience in logistics, tech, consulting, or related fields and possess a completed Bachelor's degree. Strong analytical skills, proficiency in SQL and Excel, and a proven ability to solve complex problems from first principles are required.

Benefits

• Paid time off • Paid parental leave • Wellness benefit • Paid holidays • Medical insurance • Dental insurance • Vision insurance • Disability insurance • Basic life insurance • RRSP with employer match • Mental health program • Equity grants

Listed skills

• Product management · Preferred
• SQL · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Logistics · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Strategy development
• Operations management
• Data analysis
• Financial modeling
• SQL
• Excel
• Product management
• Cross-functional collaboration
• Business case development
• Logistics
• Project management
• Problem solving
• AI tooling
• Market analysis
• Stakeholder management
• Hybrid Model
• Empathy
• Ideation
• Time Off Management
• Quick Learning
• Mental Health
• Consulting
• Economics
• Finance
• Equities
• Sales
• Financial Modeling
• Innovation
• Negotiation
• Operational Excellence
• Operations
• Pharmaceuticals
• Product Engineering
• Sales Operations
• SQL (Programming Language)
• Tooling
• Product Quality (QA/QC)
• Claude AI

Job areas

• Logistics
• Management & Leadership
• Consulting
• Data & Analytics
• Technology
• Strategy and Operations Associate
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks