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Doxim

Verified Job Source

Troy, Michigan

IT Services and IT Consulting
501–1,000 people

About

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Our clients in #banking, #creditunions #wealthmanagement, #consumerfinance #healthcare, #insurance, #utilities and #government partner with Doxim to optimize their customer communications to serve their customers better.

Open positions

Client Experience Strategy & Operations Analyst

Remote · Canada, United States

The analyst will lead client experience reporting, health and satisfaction measurement, and churn prediction while leveraging Salesforce and Pardot to drive actionable insights. They will also develop standardized communication strategies, operational processes, and AI-enabled workflows to improve service delivery and client retention.

Manager, Business Development

Remote · Canada

The Manager, Business Development will lead, train, and coach a high-performing team to generate qualified sales opportunities and build a robust pipeline. They will partner with Sales and Marketing leadership to develop effective prospecting strategies, align campaign goals, and ensure accurate CRM reporting.

Business Development Representative

Remote · Alberta, Canada, British Columbia, Canada, Ontario, Canada

The Business Development Representative will identify new prospects and build a strong sales pipeline through cold outreach and lead qualification. They will collaborate with sales and marketing teams to refine outreach strategies and schedule product demonstrations for senior staff.

Associate Chief of Staff

Remote · Alberta, Canada, British Columbia, Canada, Ontario, Canada

The Associate Chief of Staff coordinates strategic cross-functional initiatives and translates organizational priorities into actionable project plans. This role supports the executive team by monitoring performance, managing project documentation, and facilitating effective communication across departments.

TA Specialist

Remote · Alberta, Canada, British Columbia, Canada, Ontario, Canada

The Talent Acquisition Specialist will manage the full-cycle recruitment process with a focus on production operations and temporary hiring. They will also coordinate onboarding activities and maintain relationships with vendors and internal business partners.

Senior Vice President, Product

Remote · Canada, United States

The Senior Vice President of Product will lead the enterprise product strategy, portfolio, and organization to drive long-term growth and customer value. This executive will partner with the CEO and leadership team to define product roadmaps, manage financial performance, and foster a culture of accountability and innovation.