Shift Manager

Job summary

The Shift Manager oversees daily container terminal operations, ensuring efficiency, safety, and adherence to company policies. They are responsible for managing personnel, coordinating cargo handling activities, and driving performance to meet business targets.

Job details

Key Responsibilities * Ensure that the operational requirements of the working shift are fully met in an efficient and safe manner in accordance with current safety regulations and health and safety policies. * Oversee the overall efficiency of cargo handling operations, including coordinating the various activities of different staff groups to maximize the efficient deployment of labour and resources. * Enable the best possible level of communications within the shift team. * Manage personnel, including hiring, training, discipline and off boarding, to ensure that the Company’s needs and requirements are adhered to. * Ensure that systems and procedures are followed to enable the progress of operations to be monitored by other staff, customers and authorities. * Drive a performance management culture within the team ensuring that staff meet their targets in line with the business needs. * Advance agreed upon initiatives, propose new initiatives and adopt a sense of continuous improvement. Knowledge & Qualifications * A degree in business, operational management, logistics or other related discipline. * Previous experience in waterfront supervision or other related operational experience preferred. * A positive, hands-on approach and the ability to work as a team member. * Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills. * Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels. * Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines. * Comprehensive understanding of ship loading operations, vessel construction, cargo stowage, cargo securing and applicable regulations. * Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly. * Flexibility to meet the requirements of a 24/7 operation, including shift work. * Fluent in English. * Previous Canadian work experience or experience working directly with Canadian industries. Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 115,000 employees, spanning 79 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. At DP World Canada we’re proud to offer a well-rounded total compensation package, for all permanent positions, that supports your health, wellbeing, and career growth. This includes but is not limited to: • Competitive salary and annual bonus • Generous vacation time with paid flex day and volunteer days • Comprehensive health & dental benefits starting on day one • Annual health/lifestyle spending account • Defined contribution pension plan • Employee wellness initiatives • Internal training & learning opportunities • Professional development support DP World Saint John offers container and non-containerized cargo handling services with over 500,000 square feet of bonded warehousing capacity including container stuffing/destuffing, breakbulk, stevedoring, and other cargo handling solutions, all within a designated on-terminal facility. Multiple weekly liner services offer competitive transit times to over 500 ports in the Americas, Europe, Asia, and Africa. Joining DP World means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We also offer top-notch benefits and perks, including an extensive extended health benefits plan, lifestyle spending account, pension with employer contributions, retirement savings plan, and support for professional development. On top of that, we realize it takes world-class people to run world-class operations, so we offer competitive total compensation packages.

What you’ll do

The Shift Manager oversees daily container terminal operations, ensuring efficiency, safety, and adherence to company policies. They are responsible for managing personnel, coordinating cargo handling activities, and driving performance to meet business targets.

Requirements

Candidates must hold a degree in business, logistics, or operational management and possess experience in waterfront supervision or related fields. Strong leadership, communication, and analytical skills are required, along with a comprehensive understanding of ship loading and cargo regulations.

Benefits

• Competitive salary • Annual bonus • Generous vacation time • Paid flex day • Volunteer days • Health benefits • Dental benefits • Annual health/lifestyle spending account • Defined contribution pension plan • Employee wellness initiatives • Internal training & learning opportunities • Professional development support

Listed skills

• Change Management · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Logistics · Preferred
• Microsoft Office · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational management
• Logistics
• People management
• Cargo handling
• Safety regulations
• Performance management
• Communication
• Negotiation
• Change management
• Labour relations
• Analytical thinking
• Project management
• Ship loading operations
• Vessel construction
• Cargo stowage
• Microsoft Office
• Cargo Handling
• People Oriented
• Loading Operations
• People Management
• Supply Chain
• Analytical Thinking
• Load Securement
• Warehouse Automation
• Shift Work
• Motivational Skills
• Management
• Change Management
• Decision Making
• Customer Service
• Computer Literacy
• Continuous Improvement Process
• Economics
• Performance Management
• English Language
• Innovation
• Interpersonal Communications
• Labor Relations
• Project Management
• Operations
• Coordinating
• Prioritization
• Teamwork

Job areas

• Logistics
• Management & Leadership
• Transportation
• Manufacturing
• Security & Safety
• Shift Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers