Cell Phone Repair Technician

Job summary

Install, maintain, test, and repair telephone equipment, wiring, hardware, switching systems, networks, and associated software. Diagnose service issues, conduct tests on customer lines and equipment, adjust or replace defective components, and complete service reports.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting On-site customer service Testing Repair Service Responsibilities Tasks Install, arrange, remove and maintain telephone equipment, wiring and associated hardware Repair or replace defective telephone equipment Analyze test results and adjust, change or repair switching system, network, associated equipment and software Complete and maintain test and service reports Determine nature, cause and location of trouble Operate computerized testing systems to conduct service tests on customer lines and equipment Additional information Work conditions and physical capabilities Fast-paced environment Attention to detail Combination of sitting, standing, walking Manual dexterity Personal suitability Organized Reliability Accurate Dependability Benefits Other benefits Free parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides visual accessibility accommodations (for example: braille, screen readers, etc.) Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.) Participates in a government or community program or initiative that supports persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience Support for youths Participates in a government or community program or initiative that supports youth employment Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Indigenous people Participates in a government or community program or initiative that supports Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations Facilitates access to Elders who can offer support and guidance to Indigenous workers Support for mature workers Participates in a government or community program or initiative that supports mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) Supports for visible minorities Participates in a government or community program or initiative that supports members of visible minorities Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Install, maintain, test, and repair telephone equipment, wiring, hardware, switching systems, networks, and associated software. Diagnose service issues, conduct tests on customer lines and equipment, adjust or replace defective components, and complete service reports.

Requirements

Requires a secondary school graduation certificate and 2 to less than 3 years of experience. The role is on-site and calls for attention to detail, manual dexterity, organization, accuracy, and reliability.

Benefits

• Free Parking

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Reliability · Preferred
• Attention to detail · Preferred
• Manual dexterity · Preferred
• Accuracy · Preferred
• Troubleshooting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Telephone Equipment Installation
• Telephone Equipment Maintenance
• Telephone Equipment Repair
• Equipment Testing
• Troubleshooting
• Switching Systems
• Network Repair
• Software Repair
• Test and Service Reporting
• Computerized Testing Systems
• Customer Service
• Attention to Detail
• Manual Dexterity
• Organization
• Accuracy
• Reliability

Job areas

• Technology
• Engineering
• Customer Service & Support
• Trades