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Drayden Insurance Ltd.Verified Job Source

Personal Lines Account Manager

The Personal Lines Account Manager is responsible for building client relationships and managing insurance accounts through sales and service. They will assist clients with daily needs, provide quotes, and actively up-sell products while maintaining up-to-date industry knowledge.

  • On-site
  • Stony Plain, AB
  • Posted Jul 30, 2026
  • 1 position

Job summary

Exciting things are happening at Drayden Insurance, and you could join us for the ride! Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Here. For You. Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Drayden is looking to add like-minded individuals to its growing team. We are now searching for a Personal Lines Account Manager to join our team of insurance professionals in our Stony Plain branch. What’s In It For You? * Competitive base salary with additional earning potential through commissions and bonuses * Group Health Benefit Plan including HSA (Health Spending Account) * Company matching RSP program * Employee Assistance Program * Paid vacation starting at 3 weeks, PTO and volunteer days * Education program to support growth and development * Company social events * Insurance and registry services discounts As a Personal Lines Account Manager, you are responsible for building strong, lasting relationships with our clients by helping to protect what matters most to them through account development and new sales. What You Will Do: * Assist clients with their daily insurance needs in person or through technology * Provide quotes and sell new policies to clients * Up-selling of products and services to new and existing clients * Generate client referrals through community involvement and events * Follow up on client accounts to resolve outstanding matters * Make timely renewal calls for existing client business * Remain up to date on product knowledge and build relationships with insurance providers * Commit to self-development through internal training and industry education * Extensive knowledge of insurance company products, programs and payment plans What You Bring to the Team: * General Insurance License Level 1 * 3+ years of insurance related experience * Completion of High School Diploma or equivalency * Drive and motivation for personal growth * Interpersonal skills * Attention to detail

What you’ll do

The Personal Lines Account Manager is responsible for building client relationships and managing insurance accounts through sales and service. They will assist clients with daily needs, provide quotes, and actively up-sell products while maintaining up-to-date industry knowledge.

Requirements

Candidates must hold a General Insurance License Level 1 and possess at least 3 years of relevant insurance experience. A high school diploma or equivalent is required, along with strong interpersonal skills and a drive for professional growth.

Benefits

• Competitive base salary • Commissions • Bonuses • Group Health Benefit Plan • Health Spending Account • Company matching RSP program • Employee Assistance Program • Paid vacation • Paid time off • Volunteer days • Education program • Company social events • Insurance discounts • Registry services discounts

Listed skills

  • Customer servicePreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Insurance sales
  • Account management
  • Customer service
  • Up-selling
  • Relationship building
  • Product knowledge
  • Interpersonal skills
  • Attention to detail
  • Communication
  • Problem solving
  • Product Knowledge
  • Self Development
  • Account Development
  • Employee Assistance Programs
  • Sales
  • General Insurance
  • Interpersonal Communications
  • Upselling
  • Detail Oriented

Job areas

  • Finance & Accounting
  • Sales
  • Customer Service & Support
  • Personal Lines Account Representative
  • Customer Service Account Manager
  • Commercial Sales Representatives
  • First-Line Supervisors of Office and Administrative Support Workers

Additional details

Minimum education
High school
Minimum experience
2+ years
Posting language
English
Working hours
40 hours per week