Personal Lines Account Manager
- Westlock, AB
- On-site
- Posted Sep 11, 2026
- 1 position
Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- High school
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Personal Lines Account Manager is responsible for building strong client relationships through account development and new sales. They will assist clients with insurance needs, provide quotes, and manage renewals to ensure client satisfaction.
Job details
Exciting things are happening at Drayden Insurance, and you could join us for the ride! Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Here. For You. Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Drayden is looking to add like-minded individuals to its growing team. We are now searching for a Personal Lines Account Manager to join our team of insurance professionals in our Westlock branch. What’s In It For You? * Competitive base salary with additional earning potential through commissions and bonuses * Group Health Benefit Plan including HSA (Health Spending Account) * Company matching RSP program * Employee Assistance Program * Paid vacation starting at 3 weeks, PTO and volunteer days * Education program to support growth and development * Company social events * Insurance and registry services discounts As a Personal Lines Account Manager, you are responsible for building strong, lasting relationships with our clients by helping to protect what matters most to them through account development and new sales. What You Will Do: * Assist clients with their daily insurance needs in person or through technology * Provide quotes and sell new policies to clients * Up-selling of products and services to new and existing clients * Generate client referrals through community involvement and events * Follow up on client accounts to resolve outstanding matters * Make timely renewal calls for existing client business * Remain up to date on product knowledge and build relationships with insurance providers * Commit to self-development through internal training and industry education * Extensive knowledge of insurance company products, programs and payment plans What You Bring to the Team: * General Insurance License Level 1, or willingness to obtain * Completion of High School Diploma or equivalency * Drive and motivation for personal growth * Interpersonal skills * Attention to detail
What you’ll do
The Personal Lines Account Manager is responsible for building strong client relationships through account development and new sales. They will assist clients with insurance needs, provide quotes, and manage renewals to ensure client satisfaction.
Requirements
Candidates must have a General Insurance License Level 1 or be willing to obtain one. A high school diploma or equivalent is required, along with strong interpersonal skills and a drive for personal growth.
Benefits
• Competitive base salary • Commissions • Bonuses • Group Health Benefit Plan • Health Spending Account • Company matching RSP program • Employee Assistance Program • Paid vacation • Paid time off • Volunteer days • Education program • Company social events • Insurance discounts • Registry services discounts
Listed skills
- Customer service · Preferred
- Product Knowledge · Preferred
- interpersonal skills · Preferred
- Attention to detail · Preferred
- Account Management · Preferred
- Communication · Preferred
- Relationship Building · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Insurance sales
- Account management
- Customer service
- Up-selling
- Product knowledge
- Relationship building
- Interpersonal skills
- Attention to detail
- Communication
- Referral generation
- Product Knowledge
- Self Development
- Account Development
- Employee Assistance Programs
- Sales
- General Insurance
- Interpersonal Communications
- Upselling
- Detail Oriented
Job areas
- Finance & Accounting
- Sales
- Customer Service & Support
- Administrative
- Personal Lines Account Representative
- Customer Service Account Manager
- Commercial Sales Representatives
- First-Line Supervisors of Office and Administrative Support Workers
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