Sr. Account Administrator

Job summary

The Sr. Account Administrator provides administrative support to personal and commercial line brokers while supervising the branch account administrator team. They are responsible for processing client accounts, managing employee schedules, and acting as a key communication link between the branch and the Edmonton office.

Job details

Exciting things are happening at Drayden Insurance, and you could join us in for the ride! Here. For You. Whether you are a job searcher, employee, client or a community member in one of our many locations, we are known for placing people first. Drayden is looking to add like-minded individuals to its growing team. We are now searching for a Sr. Account Administrator to join our Spruce Grove branch. What’s In It For You? - * Competitive base salary with additional earning potential through commissions and bonuses * Group Health Benefit Plan including HSA (Health Spending Account) * Company matching RSP program * Employee Assistance Program * Paid vacation, PTO and volunteer days * Education program to support growth and development * Company social events * Insurance and registry services discounts As a Sr. Account Administrator, you will provide administrative support to our team of Account Administrators that support our Personal Line and Commercial Line teams, ensure accurate processing, documentation and maintenance of client accounts. This role will back up the Branch Manager during any absences and will act as key communication between the branch and administrative team in Edmonton. What You Will Do - * Provide back up support to Personal Line and Commercial Line brokers in their day-to-day tasks * Supervise the branch Account Administrator team * Develop and input employee schedule into HRIS, oversee employee timecard, fixing errors and approving hours * Run and review a variety of reports. * Process client deposits, disbursements and NSF's * Complete reconciliations of Insurance Company billing and petty cash * Participate and/or organize meetings * Other administrative duties as required What You Bring to the Team – * Completion of High School Diploma or equivalency * Previous experience with insurance or insurance brokerage * Previous supervisory experience is an asset * Organizational and time management skills are a must * Interpersonal skills * Attention to detail * Drive and motivation for personal growth About Drayden Insurance Drayden Insurance was founded in 1965 and is named after the small towns in Alberta which it was formed - Drayton Valley and Holden. Drayden Insurance has grown since then, employing more than 200 employees in multiple locations across Alberta, while still keeping its small town, grassroots feel at the forefront. In 2023, Drayden Insurance joined MacDougall Insurance Group, allowing our team to offer clients more insurance products. If you are passionate about helping people, building relationships, and growing your career in a supportive environment – we’d love to hear from you. Apply today and start your journey with Drayden Insurance!

What you’ll do

The Sr. Account Administrator provides administrative support to personal and commercial line brokers while supervising the branch account administrator team. They are responsible for processing client accounts, managing employee schedules, and acting as a key communication link between the branch and the Edmonton office.

Requirements

Candidates must have a high school diploma or equivalent and previous experience in the insurance or brokerage industry. Strong organizational, interpersonal, and time management skills are required, with supervisory experience considered an asset.

Benefits

• Competitive base salary • Commissions • Bonuses • Group Health Benefit Plan • Health Spending Account • Company matching RSP program • Employee Assistance Program • Paid vacation • Paid time off • Volunteer days • Education program • Company social events • Insurance discounts • Registry services discounts

Listed skills

• Time management · Preferred
• Administrative Support · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication · Preferred
• Reporting · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Supervisory experience
• Insurance brokerage
• Organizational skills
• Time management
• Interpersonal skills
• Attention to detail
• HRIS
• Reconciliation
• Reporting
• Communication
• Client account maintenance
• Administrative Support
• Supervision
• Administrative Functions
• Billing
• Brokerage
• Discounts And Allowances
• Human Resources Information System (HRIS)
• Employee Assistance Programs
• Interpersonal Communications
• Time Management
• Detail Oriented

Job areas

• Administrative
• Finance & Accounting
• Management & Leadership
• Human Resources
• Account Administrator
• Administrative Supervisor
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers