Intern, Enterprise Applications Support Analyst

Toronto, ON
On-site
Posted Oct 10, 2026
1 position

$21–$25 / hour

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: Bachelor’s degree
Posting language: English
Working hours: 40 hours per week

Job summary

The intern will manage service desk incidents for the ERP queue and provide first-level support for enterprise applications. Additionally, they will participate in project delivery activities and develop skills in business analysis, solution design, and testing.

Job details

[https://dundeerealty.sharepoint.com/:i:/r/sites/SharedServices/HR/Talent%20Acquisition/B.%20Job%20Descriptions/00.%20Images%20%26%20Logos/00.%20Job%20Posting%20Header.png?d=w0ff3943e06dc46db9b9c14aacb829155&csf=1&web=1&e=HUB194] Dream is looking for an Intern, Enterprise Applications Support Analyst! We are always looking for the best and brightest to join our thriving community and the Dream team is looking to hire an Intern, Enterprise Applications Support Analyst for 8 months, starting in either January 2027! Who are you? Don’t worry, we won’t make you do coffee runs or photocopy. As the successful candidate you are not afraid to get out of your comfort zone, whether it is taking on new tasks or actively participating and collaborating in our meetings. You have been steadily deepening your knowledge in the field and want to work with a company that has an environment where your knowledge and skills can be applied and developed. The successful candidate wants to work on something meaningful and work with a team that is innovative. We want you on board because you are keen on learning from and working with our dynamic team. In other words, we care about bringing in an entrepreneurial thinker who is looking for opportunities to learn, work hard, and have fun. What will you do? Below are some of the primary responsibilities you will be taking on in this role: * Manage or monitor service desk incidents of ERP helpdesk queue; * Handle first level support for all enterprise applications; * Participate in end-to-end operational support and project delivery related activities; * Exposure to JD Edwards and many other cloud-based applications; and * Develop skills for business requirement gathering, analysis, solution design, testing, training and solutions delivery. What type of experience and skills do you have? In addition to being able to showcase your collaborative mindset and positive attitude, you need to be currently enrolled in an undergraduate or graduate program, with a focus on Business or Accounting. The following are your keys to your success with us: * Being diligent and detail oriented when preparing deliverables; * Being driven to continuously learn from experiences and seek out feedback and development opportunities\Working hard and smart to meet demands and deadlines at key times of pressure; * You have experience with a previous customer service or support role; * You have excellent troubleshooting abilities as well as the ability to learn new concepts, products, and technologies quickly; * You have exceptional technical aptitude that allows you to understand and interact with new systems quickly; * Being a strong team player and supporting the achievement of collective goals; * Utilizing strong problem-solving skills to develop solutions to key issues; and * Strong interpersonal and communication skills (e-mail and verbal). Who are we? Dream Unlimited is an award-winning Canadian real estate investment, development and management company with approximately $28 billion of assets under management in North America and Europe. Our scope of business includes asset management and management services for both publicly listed real estate as well as private capital. Dream has grown substantially since its formation in 1996, becoming one of Canada’s leading real estate companies with a diverse workforce in North America and Europe. We are one of Canada’s largest developers, building communities for people to live in; developing land, homes, condominiums, retail centers and renewable power projects. We also build communities to work in, bringing office, industrial and retail spaces to life. We invest in and manage properties, enriching them for the people who work here and the greater community. Our entrepreneurial spirit drives us to seize unconventional opportunities and approach every project with passion and purpose. At Dream, we care about our employees, provide exciting work opportunities, open work environments, and fun events, fostering an atmosphere where continuous learning and innovation thrive. Join us and make a difference. Due to the high volume of applications, only candidates who qualify will be contacted. This position is for an existing vacancy. Dream Unlimited is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect of our process, please let us know and we will work with you to meet your needs. The hourly pay range for this position is $21.00 to $25.00. Our recruitment process does not include the use of Artificial Intelligence (AI).

What you’ll do

Requirements

Candidates must be currently enrolled in an undergraduate or graduate program with a focus on Business or Accounting. Applicants should possess strong troubleshooting abilities, excellent communication skills, and previous experience in a customer service or support role.