The Shoe Co. - Assistant Manager

Job summary

Lead the store environment by coaching the team to achieve sales goals, web order targets, and operational excellence. Responsible for recruiting, training, and managing staff while ensuring an exceptional customer experience.

Job details

Job Description WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.? At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes? We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward. As an Assistant Manager, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for coaching and leading the team to achieve store objectives, which includes in-store sales, web orders, goals, recruiting, performance management, training, and development. Your ability to problem solve, thrive in a past pace environment, lead a dynamic team, collaborate and execute on operational excellence will be key to your success in this role. Key job accountabilities include but are not limited to: Assumes leadership role with accountability for maximizing store business results by consistently creating exceptional Customer experiences. Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling Recruit, manage, develop, and train top talent who have a love of shoes Achieves company objectives and enhance The Shoe Co. brand image by modeling our values of Passion, Accountability, Collaboration, and Authenticity/humility Develops and implement agile business plans to achieve results. Fosters teamwork, collaboration and change advocacy within the store and district. Maintain effective, open lines of communication with the Store Manager. Qualifications: Proven success in the achievement of sales and profitability targets Proficiency in computer use, including e-mail, MS Word or other word processing program and Excel or other spreadsheet programs. Ability to multitask in a fast-paced environment while also being committed to creating a compelling customer experience Minimum 2 to 3 years of experience in progressive retail supervisory role Ability to work, days, closing shifts and weekends Working here is a shoe lover’s dream. As a Designer Brands associate, you and your eligible to; a 30% discount off at our stores on regular priced merchandise. A competitive benefits package (Full Time Associates Only) Paid Time Off (Personal Days & Vacation - Full Time Associates Only) Flexible scheduling Additional benefits include monthly bonus potential, opportunities 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more. Unlimited opportunity for growth and training and development programs Open Door Policy and MUCH MORE This posting is for an existing vacancy within Designer Brands Canada. Pay: $20.25- $22.50 per hour JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process. Use of Artificial Intelligence Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers. To view all open positions visit our Career Page at https://careers.designerbrandscanada.com/ #SDB

What you’ll do

Lead the store environment by coaching the team to achieve sales goals, web order targets, and operational excellence. Responsible for recruiting, training, and managing staff while ensuring an exceptional customer experience.

Requirements

Requires 2 to 3 years of progressive retail supervisory experience and proficiency in MS Office. Candidates must be able to multitask in a fast-paced environment and work a flexible schedule including days, closing shifts, and weekends.

Benefits

• Employee Discount • Health Benefits • Paid Time Off • Personal Days • Vacation • Flexible Scheduling • Monthly Bonus Potential • Employee Assistance Program • Growth and Training Programs

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Operational Excellence · Preferred
• Microsoft Excel · Preferred
• Coaching · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Coaching
• Performance Management
• Recruiting
• Operational Excellence
• Problem Solving
• Customer Service
• Merchandise Presentation
• Scheduling
• Loss Prevention
• MS Word
• Excel

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support