Automotive Financial Services Manager

Vancouver, BC
On-site
Posted Sep 3, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Financial Services Manager is responsible for finalizing vehicle sales contracts and arranging financing, insurance, and extended service packages for customers. They must maintain effective communication between departments and ensure all legal documentation is accurately processed with financial institutions.

Job details

Dueck Auto Group is seeking an experienced and driven Finance Manager to join one of the largest automotive groups in Metro Vancouver. About Us Since its founding in Vancouver in 1926, Dueck Auto Group has been committed to delivering exceptional quality and customer service. As a family-owned and operated company, we have a long-standing commitment to supporting the community. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and innovative team. Position Summary The Financial Services Manager is a professional, customer-oriented, and self-motivated individual responsible for finalizing vehicle sales contracts while simultaneously setting up extended service contracts and insurance arrangements. The primary responsibility includes meeting with customers to determine and meet their needs for additional services, including warranty, insurance, and financing. Reporting directly to the Vice President of Sales, the Financial Services Manager works closely with all areas of the business to ensure effective interdepartmental communication, timely completion of paperwork and customer service excellence. Key Responsibilities Present extended service contracts and other owner protection packages to customers during the completion of the vehicle sale Build relationships with customers in order to discover customer needs and requirements Increase revenue by selling value-added products and services to customers, including warranty, insurance and other financial services plans Complete the required documentation and administrative duties between the sales floor and the financing department Ensure all legal documentation is sent and received between the dealership and financial institutions Arrange customer financing by communicating with lenders and financial institutions Review customers’ credit applications for accuracy and match customers to financial sources if necessary Maintain frequent communication and coordination among all necessary departments Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment. Social Skills & Requirements Excellent communication, interpersonal, and organizational skills Ability to prioritize and maintain professionalism during high-volume periods Detail-oriented and conscientious work ethic Self-driven to work independently with the ability to work effectively and collaboratively in a team environment Problem-solving skills with the ability to handle customer inquiries and concerns Technical Skills & Requirements Minimum 3-5 years of experience as a Business Office/Finance Manager is required Previous automotive dealership experience is required Strong understanding of consumer credit reports for customer loan approval Dealertrack and PBS experience is required Strong proficiency and experience using Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Commitment to continuous learning to update industry knowledge, including financial services offerings and sales procedures Join our Team There is no time like the present—we encourage all qualified candidates to apply by submitting a resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview. Benefits: Company events Dental and vision care Extended health care Life insurance License/Certification: VSA (required) Valid BC Driver's License required with a clean history #IND2

What you’ll do

Requirements

Candidates must have 3-5 years of experience as a Business Office or Finance Manager within an automotive dealership. Proficiency in Dealertrack, PBS, and Microsoft Office is required, along with a valid VSA certification and a clean BC driver's license.