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dunnhumby

Verified Job Source

The science of serving every customer. Together. At scale.

Brook Green, London

Technology, Information and Media
1,001–5,000 people

About

dunnhumby helps businesses grow through faster, better decision making, as the essential intelligence layer connecting the world’s leading retailers and brands. Sitting at the intersection of loyalty, media, and category management, dunnhumby, helps to navigate complex and competing priorities. Combining AI-enabled science, software, trusted advice, and 35+ years of dedicated retail experience, dunnhumby is recognised as a leader in connecting customer insight and action to build loyalty, drive performance, and deliver results that last. With offices in locations across Europe, Asia, Africa, and the Americas, dunnhumby works with brands including Tesco, Coca-Cola, Meijer, Procter & Gamble, and L’Oreal, to make smarter decisions today and tomorrow.

Open positions

Retail Client Lead

Hybrid · Toronto

The role involves supporting retailer relationships by translating customer data and insights into actionable recommendations for decision-makers. You will also coordinate project timelines and deliverables across internal teams to ensure clear client value.

Retail Senior Client Lead

Hybrid · Montréal

The role involves managing senior-level relationships with retail stakeholders and leading the delivery of insight-led work across agreed business areas. You will translate retailer priorities into actionable recommendations while coordinating between insight, data science, and client leadership teams.

Retail Senior Client Lead

Hybrid · Toronto

The role involves owning senior day-to-day relationships with retailer stakeholders and leading the delivery of insight-led work across business areas. You will shape account plans, translate retailer priorities into actionable recommendations, and coach junior team members.

Retail Client Lead

Hybrid · Montréal

The role involves supporting retailer relationships by translating customer data and insights into actionable recommendations for decision-makers. You will coordinate project timelines, manage stakeholder communications, and contribute to account planning and growth opportunities.

Applied Data Science Manager

On-site · Montréal

You will lead an applied data science team to transform complex business questions into scalable analytical solutions and actionable client insights. You will also manage the annual client workplan, allocate resources, and mentor team members to ensure high-quality delivery.

Client Director

Hybrid · Toronto

The Client Director will establish and lead a new strategic partnership with a Canadian grocery retailer, shaping the account strategy and long-term value plan. They are responsible for driving revenue growth, managing senior executive relationships, and leading a high-performing multidisciplinary team.

Shopper Insights Senior Client Lead

Hybrid · Montréal

You will manage relationships with supplier clients and retailer stakeholders to deliver actionable insights that drive measurable growth. Additionally, you will oversee account plans, identify business development opportunities, and coach junior team members.

Shopper Insights Client Manager

Hybrid · Toronto

You will lead client relationships and insight delivery to drive commercial growth for grocery retailers and CPG brands. This involves shaping account plans, managing stakeholder expectations, and coaching team members to ensure revenue performance.

Retail Client Manager

Hybrid · Toronto

The Retail Client Manager will lead day-to-day retailer relationships and develop account plans to drive value and growth. They will manage the retail-facing team and ensure alignment between retailer strategy and dunnhumby's delivery priorities.