Senior Business Analyst – IT Applications

Job summary

The Senior Business Analyst will lead business analysis practices, document current and future-state workflows, and define clear requirements for enterprise systems. They will also manage RFP/RFQ processes, facilitate stakeholder workshops, and support delivery teams through UAT and go-live readiness.

Job details

Durabuilt Windows & Doors is a leading Canadian manufacturer of high-performance windows and doors, engineered specifically for the Canadian climate. With a strong presence in the B2B and B2C markets, we provide innovative and energy-efficient solutions to builders, contractors, and homeowners across Canada. About the Role We are looking for a Senior Business Analyst (Sr. BA) to join our on-site IT Applications team in Edmonton. This role will lead business analysis practices across enterprise systems and process improvement initiatives. You will document current-state processes, define future-state workflows, produce clear requirements for delivery teams, and lead RFP/RFQ activities for new systems (e.g., HCM, ERP). What You’ll Do Lead discovery with stakeholders and translate business needs into clear, testable requirements (user stories, acceptance criteria, business rules). Document current-state (as-is) processes and define future-state (to-be) workflows, including exceptions and handoffs. Facilitate workshops to drive decisions on scope, priorities, and trade-offs Support delivery through UAT planning, defect triage, and go-live readiness. Write and manage RFP/RFQ packages, vendor evaluations, demo agendas, scoring, and recommendations for enterprise system selections. Establish and improve BA standards, templates, and requirement quality across IT Applications. What We’re Looking For 7+ years of Business Analyst experience delivering cross-functional initiatives. Strong process mapping and documentation experience (current state and future state). Demonstrated ability to produce high-quality requirements that reduce rework and ambiguity. Experience leading RFP/RFQ processes and supporting enterprise software selection. Strong facilitation and stakeholder management skills across technical and non-technical audiences. Assets (Nice to Have) Experience in manufacturing, distribution, or operationally complex environments. ERP and/or HCM project experience (selection and/or implementation). Familiarity with CRM platforms and integrated enterprise application landscapes. CBAP, PMI-PBA, or Agile/Scrum certifications. Thank you for applying!

What you’ll do

The Senior Business Analyst will lead business analysis practices, document current and future-state workflows, and define clear requirements for enterprise systems. They will also manage RFP/RFQ processes, facilitate stakeholder workshops, and support delivery teams through UAT and go-live readiness.

Requirements

Candidates must have 7+ years of business analysis experience with a strong background in process mapping and enterprise software selection. Proficiency in leading cross-functional initiatives and managing stakeholder relationships across technical and non-technical audiences is required.

Listed skills

• ERP · Preferred
• Scrum · Preferred
• Agile · Preferred
• Process Mapping · Preferred
• Business analysis · Preferred
• Facilitation · Preferred
• Requirements gathering · Preferred
• Stakeholder Management · Preferred
• CRM · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Process Mapping
• Requirements Gathering
• RFP/RFQ Management
• Stakeholder Management
• Enterprise Systems
• UAT Planning
• Defect Triage
• Vendor Evaluation
• Workflow Documentation
• ERP
• HCM
• CRM
• Agile
• Scrum
• Facilitation
• PMI Professional in Business Analysis
• Workflow Management
• Workshop Facilitation
• Planning
• Acceptance Testing
• Agile Methodology
• Business To Business
• Business-To-Consumer
• Customer Relationship Management
• Certified Business Analysis Professional
• Enterprise Resource Planning
• Innovation
• Scrum (Software Development)
• Request For Proposal
• Testability
• Triage
• User Story
• Process Improvement
• Enterprise Application Software

Job areas

• Technology
• Manufacturing
• Management & Leadership
• Software
• Data & Analytics
• Business Applications Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts