Corporate Quality Assurance Coordinator

Job Posting: Corporate Quality Assurance Coordinator Where YOU work, makes a difference. Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive. Are YOU our next Corporate Quality Assurance Coordinator? Dynacare is currently searching for a Quality Assurance Coordinator to join our Clinical Development and Quality Assurance team in Brampton, ON. The Quality Assurance Coordinator is responsible for supporting Quality Management System processes including the analysis and trending of data, staff communications and mentoring, vendor and reference laboratory quality, consultant credentialing, and maintaining some licensing processes. The successful candidate is detail oriented, exhibits an optimistic, proactive mindset, demonstrates robust analytical abilities, and brings with them the technical background of a working MLT or person with laboratory experience, functional knowledge of Medical Laboratory regulatory requirements, proficiency using the Microsoft Office suite of products and exceptional verbal and written communication skills. Status: Permanent full-time Vacancy type: Existing Hours: Monday to Friday, 8:00 am- 4:00 pm or 9:00 am - 5:00 pm Discipline: Quality Assurance Workstyle: Hybrid Location: Brampton, ON Internal deadline application: May 31, 2026, at 5pm EST Why Dynacare is an amazing place for YOU: Join an award-winning "Top Employer" with meaningful and impactful career opportunities Access a health and wellness benefits program that supports you and your loved ones Grow and thrive with a dynamic, successful company through internal mobility opportunities Invest in your future through RRSP match benefits and an employee stock purchase program Experience a collaborative, diverse workforce that prioritizes dignity and respect for all How YOU will make a difference: Assists in the development, documentation and implementation of Quality Assurance procedures and programs to ensure compliance with regulatory requirements, various standards and Dynacare policies. Performs ongoing reviews and analyses of various documented procedures and programs in Dynacare Quality manuals to ensure compliance with various regulatory bodies’ requirements and improve/update existing procedures and programs specific to regulatory compliance, thereby ensuring excellence. Participates in accreditation and inspection processes from regulatory bodies as required. Prepares summary statistics reports for presentation to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager utilizing MS Office suite of products as appropriate. Evaluates responses to Complaint and CAPA non-conformances and performs follow-up with respondents as required to ensure resolution and efficacy, reporting any unresolved issues to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager. Engages, coaches and mentors Dynacare staff in various Quality programs and procedures. Ensures roll-out of Quality initiatives as directed and works with cross-functional teams to initiate and deliver new or updated Quality Management System programs. Creates powerful and persuasive presentations as assigned. Encourages trust and open communications through addressing internal client concerns and inquiries. Ensures proactive internal client support and guidance is provided, including professional and personal assistance when answering inquiries. Occasionally performs Quality Assurance audits, prepares reports, and enters non-conformances into the electronic Quality Management System as required. May also perform external quality audits of vendors and other providers. Completes special projects and extra duties as assigned. What YOU bring to the role: Bachelor's degree in a science-related field • Understanding of laboratory operations, as demonstrated through medical laboratory technical department related experience. • Embraces Quality Assurance principles. Understands and promotes principles of the quality management system Manages and prioritizes work using time management skills and techniques Applies great attention to detail Strong problem solving, data analysis/trending, and issues-resolution abilities Demonstrated proficiency of MS Office suite of products Verbal or written French language skills are an asset Working conditions: Normal office/medical laboratory environment Occasional travel may be necessary Pay rate: $51,200 to $64,000. The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly. Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey. Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

The Quality Assurance Coordinator supports Quality Management System processes, including data analysis, staff mentoring, and vendor quality oversight. They also participate in regulatory accreditation processes and perform internal and external quality audits to ensure compliance.

Candidates must hold a bachelor's degree in a science-related field and possess laboratory experience, ideally as an MLT. Proficiency in Microsoft Office and a strong understanding of medical laboratory regulatory requirements are essential for this role.

• Health and wellness benefits program • RRSP match benefits • Employee stock purchase program • Internal mobility opportunities

• Time managementPreferred
• Problem solvingPreferred
• Quality assurancePreferred
• Attention to detailPreferred
• Data analysisPreferred

Identified from the job description. Confirm important requirements above.

• Quality assurance
• Data analysis
• Regulatory compliance
• Laboratory operations
• Medical laboratory technology
• Microsoft office suite
• CAPA
• Auditing
• Mentoring
• Communication skills
• Problem solving
• Time management
• Attention to detail
• Quality management system
• Reporting
• Laboratory Experience
• Compliance Management
• Optimism
• Functional Knowledge
• Analytical Skills
• Microsoft Access
• Quality Management Systems
• Artificial Intelligence
• Data Analysis
• Corrective And Preventive Action (CAPA)
• Pre-Clinical Development
• Medical Laboratory
• Communication
• Regulatory Compliance
• French Language
• Leadership
• Problem Solving
• Mentorship
• Microsoft Office
• Operations
• Persuasive Communication
• Presentations
• Quality Assurance
• Statistics
• Time Management
• Customer Inquiries
• Detail Oriented

• Healthcare
• Science & Research
• Consulting
• Administrative
• Corporate Quality Manager
• Quality Assurance Supervisor
• Management and Organization Analysts
• Quality Control Systems Managers
• Industrial Production Managers

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week