Retail Expert

Job summary

You will act as a Dyson advocate by demonstrating technology to shoppers and owners in a retail environment. Your role involves delivering exceptional customer interactions and driving sales performance to meet company aspirations.

Job details

About Us: Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve grown exponentially and expanded our reach with employees working in field sales and our growing number of Dyson Demo Store’s across the country. At Dyson, we sell by demonstration. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out, and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners. About the Role: Demonstrate strong proficiency in technology and communication Ability to deliver exceptional customer interactions through relationship building Proven experience in sales and customer service Highly motivated, enthusiastic team player, driven by exceeding our sales performance aspiration About You: Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates. Minimum of 2 years’ experience in a customer-facing environment HS diploma required Ability to understand the Dyson brand and uphold its integrity Experience working with a technology brand strongly preferred Bi-lingual language proficiency is a plus Financial: Competitive hourly wage and regular annual reviews Sales-based pay for performance incentive program Monthly bonus opportunities Regular sales contests & initiatives Opportunity to participate in the Friends & Family purchase program Employee Referral Program Employee Assistance Program Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

What you’ll do

You will act as a Dyson advocate by demonstrating technology to shoppers and owners in a retail environment. Your role involves delivering exceptional customer interactions and driving sales performance to meet company aspirations.

Requirements

Candidates must have at least 2 years of experience in a customer-facing environment and a high school diploma. Proficiency in technology and the ability to work a flexible schedule including weekends and holidays are required.

Benefits

• Sales-based pay for performance incentive program • Monthly bonus opportunities • Regular sales contests & initiatives • Friends & Family purchase program • Employee Referral Program • Employee Assistance Program

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Communication
• Technology demonstration
• Relationship building
• Product knowledge
• Teamwork
• Brand integrity
• Advocacy
• Self-Motivation
• Customer Service
• Employee Assistance Programs
• Operations
• Relationship Building
• Enthusiasm

Job areas

• Retail
• Sales
• Customer Service & Support
• Technology
• Retail Experience Manager
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons