Sales Representative

Job summary

Engage customers in person, explain and demonstrate Eastlink products and services, recommend suitable solutions, and process orders or service upgrades. Prospect leads, prepare quotes, maintain accurate customer records, follow up on inquiries, meet sales targets, and support promotional campaigns while delivering a positive customer experience.

Job details

Company Description Eastcore Inc. is an authorized agent of Eastlink, representing a recognized provider of telecommunications and related services. As a partner organization, Eastcore Inc. focuses on connecting customers with reliable, modern communication solutions that support everyday life and business needs. Team members collaborate closely with Eastlink to deliver high-quality customer experiences and promote innovative service offerings. The company offers opportunities for growth in a dynamic, customer-focused environment where sales professionals can develop their skills and build long-term careers. Role Description This is a full-time, on-site Sales Representative role based in Sydney, NS. The Sales Representative is responsible for engaging with customers in person, explaining Eastlink products and services, and recommending solutions that match customer needs. Daily tasks include prospecting leads, conducting product demonstrations, preparing sales quotes, and processing new orders or service upgrades. The role involves maintaining accurate records in sales and customer management systems, following up on inquiries, and meeting or exceeding sales targets. The Sales Representative also collaborates with team members and management to support promotional campaigns, stay current on product updates, and ensure a positive customer experience. Qualifications Demonstrated sales and customer service skills, including the ability to build rapport, uncover needs, and close deals. Strong communication and interpersonal skills, with the ability to explain technical services in clear, accessible language. Basic proficiency with computers and point-of-sale or CRM systems, and comfort working with digital tools to manage leads and accounts. Ability to work on-site, manage time effectively, and remain organized in a fast-paced, target-driven environment. Motivated, results-oriented attitude with a commitment to providing respectful, inclusive, and high-quality service to all customers. Previous experience in retail, telecommunications, or business-to-consumer sales is an asset but not required. High school diploma or equivalent; post-secondary education in business or a related field is considered an advantage.

What you’ll do

Engage customers in person, explain and demonstrate Eastlink products and services, recommend suitable solutions, and process orders or service upgrades. Prospect leads, prepare quotes, maintain accurate customer records, follow up on inquiries, meet sales targets, and support promotional campaigns while delivering a positive customer experience.

Requirements

Candidates should have sales and customer service skills, strong communication abilities, basic computer proficiency, and the ability to stay organized in a fast-paced, target-driven environment. A high school diploma or equivalent is required; post-secondary education and experience in retail, telecommunications, or business-to-consumer sales are advantageous but not required.

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Communication · Preferred
• interpersonal skills · Preferred
• CRM Systems · Preferred
• Point-of-sale systems · Preferred
• Time management · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer Service
• Rapport Building
• Needs Assessment
• Closing Deals
• Communication
• Interpersonal Skills
• Product Demonstrations
• Lead Prospecting
• Sales Quoting
• Order Processing
• CRM Systems
• Point-of-Sale Systems
• Time Management
• Organization
• Customer Relationship Management

Job areas

• Sales
• Customer Service & Support
• Technology
• Retail