Retail Sales Representative

Job summary

The Retail Sales Representative is responsible for delivering exceptional customer service and driving in-store sales by promoting telecommunications products. They will act as brand ambassadors, providing expert product knowledge to help customers choose the best solutions for their needs.

Job details

Retail Sales Representative Eastlink Designated Office: 421 Lahave St Bridgewater, NS B4V 3A2 This position is 100% working from the retail store at the designated office. Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications and exclusive locally produced programming on Eastlink Community TV. We embrace diversity, inclusion, equity and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process. Eastlink is seeking a Retail Sales Representative to join our team within our store in Bridgewater, NS. We are looking for a passionate individual who will help deliver great customer service and sales. What does the day-to-day look like? Everyday there are opportunities to learn more about our products, services and promotions allowing you to excel in technical expertise In addition, every customer interaction is an opportunity to build customer loyalty by using your expertise and product knowledge Our teams thrive on the chance to drive in-store sales! Hitting personal targets is fun and we will help you get there! Our teams are brand ambassadors, knowledge leaders and our customers trust us to help them choose the best solution for their needs What will you bring? A positive attitude and a passion for providing the best-in-class service in the telecommunications industry A true team player, you support your colleagues on your team or in other retail locations if needed You are tech savvy and have an interest in staying up to date with the newest technology You use your skills and personality to provide exceptional customer service, finding the right solution to each individual need What we offer? Your earning potential (salary plus commission, incentive & growth share) could be $36,000 to $45,000 per year*! Or even more! A fun, competitive work environment where you will earn $18.15/hour plus uncapped commissions on sales Annual general wage increase, and growth share bonus Paid time-off package with 18 days of vacation and personal days for our full-time team members A comprehensive benefits plan that offers coverage for many different services along with an employer matched pension plan Opportunities to participate in frequent contests and internal promotions that recognize and promote high-performance Employee discounts on Eastlink’s innovative products and services Employee referral bonus when your referral is successfully hired Full-time or part-time positions to meet your availability The opportunity to work with leading edge technology in a progressive business, and participate in training to stay abreast with current technology Potential to grow your career in a multi-functional company A chance to work with a locally owned and operated company that is constantly evolving and will provide the support for someone who is passionate about developing their career with Eastlink Why Choose Eastlink? Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization. If you are ready to explore an exciting career at Eastlink, your journey begins here. *Total compensation varies based on individual performance in a full-time role.

What you’ll do

The Retail Sales Representative is responsible for delivering exceptional customer service and driving in-store sales by promoting telecommunications products. They will act as brand ambassadors, providing expert product knowledge to help customers choose the best solutions for their needs.

Requirements

The ideal candidate possesses a positive attitude, a passion for customer service, and a strong interest in technology. They must be a team player capable of working effectively within a retail environment to meet personal and team sales targets.

Benefits

• Commission
• Incentive bonus
• Growth share bonus
• Paid time-off
• Vacation days
• Personal days
• Comprehensive benefits plan
• Employer matched pension plan
• Employee discounts
• Employee referral bonus
• Training and development

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Sales · Preferred
• Communication · Preferred
• Relationship Building · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Sales
• Technical expertise
• Product knowledge
• Communication
• Teamwork
• Tech savvy
• Problem solving
• Relationship building
• Product Knowledge
• Time Off Management
• Positivity
• Automation
• Telecommunications
• Customer Service
• Continuous Improvement Process
• Loyalty Programs
• Data Transmissions
• Leadership
• Innovation
• Retail Sales
• Technical Acumen

Job areas

• Retail
• Sales
• Customer Service & Support
• Technology
• Retail Sales Representative
• Sales Representative (General)
• Commercial Sales Representatives
• Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

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