Lead Custom Order Product Specialist / Engineer - Electrical

Job summary

The Lead Custom Order Product Specialist serves as a technical lead for electrical engineering teams, managing complex ETO/CTO projects and ensuring design accuracy. They are responsible for providing engineering drawings, maintaining BOMs, mentoring staff, and collaborating across departments to resolve technical issues.

Job details

Eaton’s Electrical sector is currently seeking a Lead Custom Order Product Specialist/ Engineer - Electrical to join our team. This onsite position is based at our Milton, ON facility and offers benefits from day one. The expected annual salary range for this role is $93000 - $117000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: The Lead Custom Order Product Specialist/ engineer would serve as a technical lead for the plant electrical engineering teams in our Milton manufacturing plants.They will provide timely and accurate engineering drawings, materials information, and product support for various departments such as Marketing, Sales, Customer Service, Services and plant manufacturing. The engineer will ensure design accuracy and compliance with customer specifications, resolve discrepancies, and support the commercial aspects of orders. This includes meeting with customers to approve or revise drawings, supporting final inspections, and providing documentation packages. They would also serve as mentor and trainer for the engineering resources. Key duties and responsibilities include: Technical Leadership & Engineering Support: Lead the engineering execution of complex custom-order electrical products, including the development, review, and approval of wiring diagrams, schematics, and engineering drawings. ETO/CTO Order Execution: Lead complex Engineered-to-Order (ETO) and Configured-to-Order (CTO) projects, translating customer requirements into technically sound, code-compliant, and manufacturable solutions. Project Coordination & Delivery: Manage engineering priorities against capacity-planning milestones, coordinate cross-functional activities, proactively address technical risks, and ensure engineering deliverables meet project timelines. Material & Configuration Management: Develop, review, and maintain bills of material (BOMs) within the ERP system, ensuring customer requirements and engineering changes are accurately incorporated. Technical Problem Solving: Act as a senior technical resource for complex product, design, manufacturing, PLC/HMI, and application-related issues, supporting troubleshooting and root-cause resolution. Code & Design Compliance: Apply and interpret the Canadian Electrical Code and applicable engineering standards to support safe, compliant, and effective product designs. Manufacturing Support: Partner with manufacturing teams to resolve technical issues, improve product manufacturability, and support the successful production of low-voltage power distribution assemblies. Mentorship & Technical Guidance: Provide technical mentorship, coaching, and guidance to engineers and technical team members, supporting knowledge sharing and development of engineering capabilities. Continuous Improvement: Lead and support initiatives focused on engineering standardization, design for manufacturing, quality, productivity, and operational efficiency using Lean and Six Sigma principles. Cross-Functional Collaboration: Work closely with manufacturing, quality, sales, project management, supply chain, and other stakeholders to ensure successful execution of complex customer orders. Qualifications: Required (basic) Qualifications: Bachelor's degree in Electrical Engineering or similar discipline. Minimum 7 years of engineering experience in the electrical industry. Understanding and experience using and interpreting the Canadian Electrical Code. Demonstrated ability to provide mentorship and technical guidance to peers. Competency in using MS-Office, AutoCAD Electrical or EPLAN. Must be legally authorized to work in Canada without company sponsorship now or in the future. No relocation benefit is being offered for this position. Preferred Qualicafications: P.Eng. designation is an asset. Experience in the manufacturing of low voltage power distribution assemblies. Competency in programming and troubleshooting PLC & HMI based systems. Understanding of design for manufacture and lean/six sigma principles. Six sigma black belt would be an asset. Skills for Success: Self-motivated and able to work effectively in a fast-paced environment, independently or as part of a team. Strong organizational, analytical, troubleshooting, and problem-solving skills. Demonstrated technical leadership and mentorship capabilities. Strong interpersonal and cross-functional collaboration skills. Ability to manage multiple priorities and complex engineering projects. Strong English verbal and written communication skills; French is an asset. All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. This posting is for an existing vacancy. At Eaton we leverage artificial intelligence to recommend jobs to you that match the skills and experience required for the open role. Our Talent Acquisition teams also uses AI to identify applicants whose skills are a match for the job. Hiring decisions are made by Eaton leaders through a structured interview process and not AI. Eaton has in place accessibility policies for accommodating employees with disabilities. If you are selected for an interview and require accommodations, please let the recruiter or hiring manager know so that we can work to make reasonable adjustments that best suit your needs. Accessibility information may be found at: http://www.eatoncanada.ca/EatonCA/OurCompany/Accessibility/index.htm We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click Benefits at Eaton Canada / Avantages sociaux chez Eaton Canada for more detail. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-CH1 Read more

What you’ll do

The Lead Custom Order Product Specialist serves as a technical lead for electrical engineering teams, managing complex ETO/CTO projects and ensuring design accuracy. They are responsible for providing engineering drawings, maintaining BOMs, mentoring staff, and collaborating across departments to resolve technical issues.

Requirements

Candidates must hold a Bachelor's degree in Electrical Engineering and possess at least 7 years of relevant industry experience. Proficiency in AutoCAD Electrical or EPLAN, along with a strong understanding of the Canadian Electrical Code, is required.

Benefits

• Health and Welfare benefits
• Retirement benefits
• Paid time away from work

Listed skills

• Project Coordination · Preferred
• Lean · Preferred
• Mentorship · Preferred
• Engineering Drawings · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Electrical Engineering
• Technical Leadership
• AutoCAD Electrical
• EPLAN
• Project Coordination
• BOM Management
• Canadian Electrical Code
• PLC
• HMI
• Lean
• Six Sigma
• Mentorship
• Manufacturing Support
• Root-cause resolution
• Engineering Drawings
• Power distribution
• Configuration Management
• Project Management
• Communication
• Timelines
• English Language
• Milestones (Project Management)
• Problem Solving
• Troubleshooting (Problem Solving)
• Lean Manufacturing
• Continuous Improvement Process
• Artificial Intelligence
• Marketing
• French Language
• Coaching
• Sales
• Customer Service
• Low Voltage
• Cross-Functional Collaboration
• Self-Motivation
• Data Security
• Operational Efficiency
• Engineering Support
• Supply Chain
• Electrical Codes
• Six Sigma Methodology
• Capacity Planning
• Technical Issues
• Product Design
• AutoCAD
• Lean Six Sigma
• Product Support
• Bill Of Materials
• Human Machine Interfaces
• Programmable Logic Controllers

Job areas

• Engineering
• Manufacturing
• Management & Leadership
• Energy
• Electrical Product Engineer
• Electrical Engineer (General)
• Electrical Engineers

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