Senior Underwriter - Commercial Lines (QC)

Job summary

Underwrite and price complex commercial lines applications, endorsements, and renewals within assigned binding authority, while maintaining a profitable portfolio and ensuring policies are issued accurately and on time. Build strong broker relationships, respond to service and business inquiries, collaborate with internal teams, and prepare production and business activity reports.

Job details

About Us Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners. Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success. We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers. Who We Are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer: Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Join our growing team where everyone belongs! Position Details What You Will Do The Senior Underwriter, Commercial Lines, underwrites and prices new business applications, endorsements and renewals on commercial lines policies within a set binding authority to grow and maintain a profitable portfolio. Underwrite and price new business applications, endorsements and renewals of complex nature on Commercial Lines policies within set binding authority to grow and maintain a profitable portfolio. Maintain in-force policies and ensure all policies are issued within service standards with the appropriate wordings, schedules, and certificates attached Develop and maintain excellent working relationship with brokers by providing exceptional customer service Work collaboratively to support broker, claims, pricing and accounting inquires Provide exceptional customer service by answering telephone inquiries, making outgoing calls, respond to emails and/or faxes as may be required Track and produce daily, weekly and monthly production activity reports Assist in monthly business activity reporting Willingness to travel as some travel is required (20%) Who You Are A minimum of 6 to 10 years experience in commercial lines underwriting Post-secondary education in a related field and/or a CIP designation is required. Working towards FCIP or CRM designation is an asset. Extensive knowledge and experience with product development and developing underwriting guidelines Strong product knowledge and thorough understanding of insurance policy wordings with the ability to make sound business decisions based on those wordings Excellent analytical skills and decision-making skills Excellent communication skills both oral and written; French would be an asset Strong organizational and interpersonal skills with the ability to multi-task in a fast paced environment Able to effectively set priorities to meet deadlines with a strong attention to detail Proficient with Microsoft Suite (Word, Excel, and Power Point) Ability to work collaboratively in a team environment Excellent customer service skills and the ability to establish professional relationships Bilingual French & English written and spoken What's In It For You Competitive total compensation and benefits package Annual shared success program based on performance Annual merit increases based on performance Registered Retirement Savings Plan with a matching contribution component Complimentary CAA Membership Please note that we may use AI tools to help us through the recruitment process. Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

What you’ll do

Underwrite and price complex commercial lines applications, endorsements, and renewals within assigned binding authority, while maintaining a profitable portfolio and ensuring policies are issued accurately and on time. Build strong broker relationships, respond to service and business inquiries, collaborate with internal teams, and prepare production and business activity reports.

Requirements

Requires 6 to 10 years of commercial lines underwriting experience and post-secondary education in a related field and/or a CIP designation; working toward an FCIP or CRM designation is an asset. Candidates should have strong product and policy wording knowledge, analytical and communication skills, customer service ability, proficiency with Microsoft Office, and the ability to prioritize and collaborate; French-English bilingualism is required in the qualifications.

Benefits

• Holistic Wellness Program
• Continuous Learning And Education Reimbursement
• Rewards And Travel Incentives
• Product And Service Discounts
• Performance-Based Recognition Programs
• Competitive Benefits Package
• Defined Contribution Plan
• Personal Spending Account
• Annual Shared Success Program
• Annual Merit Increases
• Registered Retirement Savings Plan With Matching Contributions
• Complimentary CAA Membership

Listed skills

• Customer service · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Team Collaboration · Preferred
• Product Development · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial Lines Underwriting
• Risk Assessment
• Pricing
• Product Development
• Underwriting Guidelines
• Insurance Policy Wordings
• Analytical Decision-Making
• Broker Relationship Management
• Customer Service
• Written And Verbal Communication
• Organization And Prioritization
• Attention To Detail
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Team Collaboration

Job areas

• Finance & Accounting
• Sales
• Customer Service & Support

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