Service Technician, Restaurant Equipment

Job summary

The Service Technician will install, repair, and maintain commercial kitchen and laundry equipment at various customer locations. They are responsible for managing parts inventory, completing service reports, and ensuring equipment is operated safely by the client's staff.

Job details

Join Ecolab’s sales team as a Restaurant Equipment Service Technician, covering the Lower Mainland and the surrounding areas. This opportunity is within our industry leading Institutional division, which offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an initial training program, you will work with a variety of restaurants, hotels, schools and long-term career facilities. You will serve as the face of Ecolab by installing, servicing, and maintaining ware washing, laundry, and dispensing systems that drive a positive guest experience and create cleaner, safer, and healthier environments. What’s in it For You: Paid training program that includes job shadowing and structured field activities that allow you to learn from subject matter experts Receive a decaled company vehicle for business use Access to best-in-class resources, tools, and technology What You Will Do: Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship Diagnose, repair, and maintain a wide variety of commercial kitchen and laundry appliances. Demonstrate safe equipment use, ensuring that your customers’ facilities are fully operational and teams are properly trained Manage parts inventory, use, and cost; Complete required reporting of service work Ensuring that your customers’ facilities are fully operational and teams are properly trained by demonstrating safe equipment use Minimum Qualifications: Completed High School Diploma or GED. Post-secondary education preferred. Minimum of 2 years mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) Flexibility to adjust your schedule and hours of work to meet the business needs of the customer Ability to travel to the US for training/meetings Must have a valid driver's license and acceptable Motor Vehicle Record Territory Coverage: Lower Mainland (downtown Vancouver, Fraser Valley) with occasional travel to Vancouver Island and the surrounding areas Overnight Travel: Approximately 5 per month Weekend Coverage: Weekend coverage may be required based on business needs (approximately once every quarter) Physical Demands: Lifting/Carrying - up to 100 lbs Bending/Stretching/Twisting - up to 50% of time Reaching - up to 50% of time; above, at and below shoulder level during installations Crouching/Kneeling/Crawling – about 30% of time Repetitive Movement - up to 50% of time Manual Dexterity - up to 50% of time to install, wire and maintain mechanical, electrical and plumbing systems Use of Power and Hand Tools - up to 50% of time Compensation Package: Competitive hourly wage Fantastic company matched pension plan Service vehicle from day 1 with insurance, gas and maintenance coverage Benefits from day 1 including medical, dental and disability Cell phone Shares purchase plan Education assistance funding Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc. $28.60 – $35.70 / hour - this position pays an hourly rate and is eligible for overtime. Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here https://jobs.ecolab.com/working-here/ to see our benefits. Preferred Qualifications: Service industry mechanical experience (e.g. refrigeration, appliance repair, kitchen equipment, HVAC and/or military experience) Customer service experience where you have directly interfaced with customers Ecolab is dedicated to Employment Equity About Ecolab Institutional: Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation. During pre-screening, we may use an AI tool, supported by human oversight, to efficiently manage tasks such as resume screening and/or interview scheduling. All hiring decisions are made by human reviewers. Successful candidates will be required to undergo pre-hire background checks as a condition of employment.

What you’ll do

The Service Technician will install, repair, and maintain commercial kitchen and laundry equipment at various customer locations. They are responsible for managing parts inventory, completing service reports, and ensuring equipment is operated safely by the client's staff.

Requirements

Candidates must have a high school diploma or GED and at least 2 years of mechanical problem-solving experience in fields like plumbing, electrical, or HVAC. A valid driver's license and the ability to travel within the assigned territory are mandatory.

Benefits

• Paid training
• Company vehicle
• Pension plan
• Medical insurance
• Dental insurance
• Disability insurance
• Cell phone
• Shares purchase plan
• Education assistance

Listed skills

• Customer service · Preferred
• Technical Reporting · Preferred
• Preventive Maintenance · Preferred
• Safety Compliance · Preferred
• Troubleshooting · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Mechanical aptitude
• Plumbing
• Electrical repair
• HVAC maintenance
• Appliance repair
• Customer service
• Inventory management
• Technical reporting
• Equipment installation
• Safety compliance
• Troubleshooting
• Preventive maintenance
• Problem Solving
• Restaurant Operation
• Customer Relationship Management
• Sales
• Customer Service
• Valid Driver's License
• HVAC
• Scheduling
• Long-Term Care
• Hand Tools
• Mechanical Aptitude
• Mechanical Electrical And Plumbing (MEP) Systems
• Employment Equity
• Food Services
• Service Industries
• Resume Screening
• Appliance Repair
• Inventory Control Systems
• Equipment Service Management And Rental
• Manual Dexterity

Job areas

• Trades
• Customer Service & Support
• Food & Beverage
• Hospitality
• Engineering
• Equipment Service Technician
• Electronics Repair Technician
• Electronics Engineering Technicians
• Electrical and Electronics Repairers, Commercial and Industrial Equipment

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