Youth Case Coordinator – Employment Navigation

Job summary

The Youth Case Coordinator provides individualized coaching and employment navigation to support youth in their transition from training to stable employment. They also facilitate workshops and collaborate with multidisciplinary teams to address complex barriers such as mental health, addictions, and housing.

Job details

About e4c e4c journeys with people as they shape the lives they envision, building resources, relationships, and belonging in the communities they call home. Guided by our vision of a community where every person has the opportunity to live with dignity, belonging, and purpose, we deliver person-led, collaborative, and evidence-informed services that strengthen individuals, families, and communities. Rooted in our core values of courage, compassion, connection, and commitment, we are dedicated to creating lasting opportunities and meaningful community impact. Position Summary The Hallway Café is a social enterprise that provides employment readiness training for youth while operating food and beverage services that support agency programming. As a Youth Case Coordinator – Employment Navigator, you support youth through their transition from training to employment by providing individualized coaching, employment preparation, and ongoing case management support. Working collaboratively within a multidisciplinary team, you build relationships with community employers, create pathways to employment, and support youth and employers throughout the employment journey to promote long-term success and stability. Schedule * Monday to Friday; 8:00AM – 4:00PM * Some flexibility in scheduling is required based on program needs Key Responsibilities * Build supportive relationships with youth and provide individualized coaching, encouragement, and crisis support. * Support youth in developing employment goals, job readiness skills, resumes, interview preparation, and job search strategies. * Assist youth experiencing mental health, addictions, poverty, and housing challenges through collaboration with multidisciplinary teams. * Develop, monitor, and support individualized employment and transition plans to promote successful employment outcomes. * Build and maintain partnerships with employers and community agencies to create employment opportunities for youth. * Facilitate workshops and employment readiness training, including life skills, stress management, and food service training. * Maintain accurate documentation, reporting, case files, and program records in alignment with organizational policies and procedures. Qualifications Education * Degree or Diploma in Child and Youth Care (CYC), Social Work, Human Services, or related field. Certification * Food Safety * Valid Class 5 Driver’s License and vehicle * Proof of vehicle insurance (min. $2 million liability), registration and 3-year drivers abstract. * Standard First Aid and CPR. * Suicide Intervention * Cultural Awareness * De-Escalation * Trauma Informed Care * Harm Reduction * WHMIS Experience * 2+ years of experience working with vulnerable or marginalized youth populations. * Experience supporting youth impacted by addictions, poverty, mental health, trauma, and other complex barriers. * Strong knowledge and application of harm reduction, trauma-informed, resiliency-focused, and solution-focused practices. * Experience facilitating workshops, training, or group-based learning opportunities. * Experience in hospitality or food service environments is considered an asset. Compensation and Benefits * Competitive Salary: $52,000.00 * * 3 weeks vacation + 10 paid sick days * Robust Benefits Package * Employee Family Assistance Program (EFAP) * Health Spending Account (HSA) * RRSP Matching * Professional Development Opportunities At e4c diversity is our strength. We embrace diversity and offer equal opportunities to all qualified applicants. We welcome your application regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation or faith. Prior to successful employment with e4c, applicants are required to submit a Police Information Check with Vulnerable Sector Check and Intervention Record Check.

What you’ll do

The Youth Case Coordinator provides individualized coaching and employment navigation to support youth in their transition from training to stable employment. They also facilitate workshops and collaborate with multidisciplinary teams to address complex barriers such as mental health, addictions, and housing.

Requirements

Candidates must hold a degree or diploma in Child and Youth Care, Social Work, or a related field, along with at least two years of experience working with vulnerable youth. Essential certifications include a valid driver's license, First Aid/CPR, and training in areas like suicide intervention and trauma-informed care.

Benefits

• Vacation
• Paid sick days
• Robust benefits package
• Employee family assistance program
• Health spending account
• RRSP matching
• Professional development opportunities

Listed skills

• case management · Preferred
• Employment Counseling · Preferred
• Documentation · Preferred
• Relationship Building · Preferred
• Mental Health Support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case management
• Youth coaching
• Employment counseling
• Crisis support
• Workshop facilitation
• Harm reduction
• Trauma-informed care
• Food service training
• Documentation
• Relationship building
• Life skills training
• Stress management
• Addiction support
• Mental health support
• Courage
• Job Search Strategies
• Trauma Informed Approaches
• De-escalation Techniques
• Workshop Facilitation
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Resilience
• Valid Driver's License
• Compassion
• Mental Health
• Case Management
• Social Work
• Food Services
• Food Safety And Sanitation
• Human Services
• Life Skills Development
• Stress Management
• Coaching
• Suicide Intervention
• Scheduling
• Trauma Care
• Solutions Focused

Job areas

• Social Services
• Education
• Hospitality
• Food & Beverage
• Employment Coordinator
• Career Counselor
• Personnel and Careers Professionals
• Educational, Guidance, and Career Counselors and Advisors

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