Security Supervisor

Job summary

Oversee facility security in line with company standards and contract requirements, and lead and train security guards. Coordinate responses to critical incidents, investigate security issues, support staffing coverage, liaise with clients, and ensure security KPIs and customer satisfaction requirements are met.

Job details

Step Into a Leadership Role – Become Our Security Supervisor in Edmonton Location: Edmonton, Alberta Position: Permanent Wage: $21.00 per hour Schedule: Wednesday to Sunday, 3:00 PM – 11:30 PM Are you ready to take the lead in a role that truly makes a difference? At Edon Management, we're looking for a Security Supervisor to join our dynamic team in Edmonton. In this role, you won’t just oversee physical security—you’ll play a key role in maintaining safe, secure environments for the communities we serve. As the main point of contact for security services, you’ll work alongside a supportive team and build strong client relationships while driving performance and standards across our facilities. What’s in it for you? ✔ A leadership role where your input is valued ✔ The chance to mentor and grow a team of security professionals ✔ A collaborative environment with opportunities for development ✔ A workplace where safety, teamwork, and excellence come first If you’re a confident communicator with a passion for safety and leadership, this is your opportunity to take the next step in your career. Why choose Edon? We support personal development and professional growth through tuition reimbursement, ongoing safety training, job shadowing, and mentorship. We are committed to safety (COR certified), quality (ISO 9001:2015 certified), and sustainability programs. We encourage understanding of our field operations so that team members gain an understanding and appreciation of the entire business. We look for ways to continuously improve our processes and operations to spend less time on paperwork and more time assisting clients. We offer competitive pay, benefits, RRSP programs, and mileage reimbursement. Who are we? To put it simply, we’ve been around for nearly 30 years in Alberta and have grown to be a player in the commercial property management market. Our Team services over 26 million sq. ft. of real estate in over 80 municipalities across the province. Together, we deliver complete building management solutions in partnership with our team members, clients, and subcontractors. This means we’re continually expanding services to meet client needs by providing caretaking, grounds, security, or project management solutions. We are proud to provide opportunities and career development to over 880 employees and to have added over 350 to our team over the past three years. These team members bring diverse backgrounds, experiences, and knowledge that help make us successful. Visit our website for more information about Edon’s culture. Explore more about us and watch the WHO WE ARE video: https://www.youtube.com/watch?v=jFxhN1hxLQI or visit our website https://edonmgmt.com/ What will you do? Ensure facilities are secure in accordance with Edon Management’s standards and facility’s contract requirements Provide leadership and training to security guards to ensure proper security of facilities, including those at new sites Manage and respond to critical incidents by coordinating staff for adequate response Review incident reports and investigate internal security issues as required Perform hands-on security duties and provide back-up support in cases of unscheduled security guard absences. Liaise with clients and address security requests and issues Ensure security related Key Performance Indicator (KPI) and Customer Satisfaction (CSAT) requirements are being met Work a scheduled shift of Wednesday to Sunday, 3:00 PM to 11:30 PM What are we looking for? Must have a valid Security License Minimum two years of experience in a security-related supervisory role Excellent knowledge of security practices Strong command of the English language (reading and writing) Strong customer care, communication and client management skills Strong leadership skills with a demonstrated ability to lead a team of staff to accomplish objectives Proficient computer skills using Microsoft Word, Excel and Outlook

What you’ll do

Oversee facility security in line with company standards and contract requirements, and lead and train security guards. Coordinate responses to critical incidents, investigate security issues, support staffing coverage, liaise with clients, and ensure security KPIs and customer satisfaction requirements are met.

Requirements

Applicants must hold a valid security license and have at least two years of experience in a security-related supervisory role. They must have strong security knowledge, English reading and writing skills, customer and client management abilities, leadership skills, and proficiency with Microsoft Word, Excel, and Outlook.

Benefits

• Tuition Reimbursement
• Safety Training
• Job Shadowing
• Mentorship
• Benefits
• RRSP Program
• Mileage Reimbursement

Listed skills

• Team Leadership · Preferred
• Communication · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Security Practices
• Security Supervision
• Team Leadership
• Staff Training
• Incident Response
• Incident Investigation
• Client Management
• Customer Care
• Communication
• Security Reporting
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• English Reading and Writing

Job areas

• Security & Safety
• Management & Leadership
• Customer Service & Support

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