Mental Health & Addiction Treatment Sup Workr FT

Job summary

Provide direct support to clients during shifts when counselling and administrative staff are unavailable, including intake triage, emotional support, crisis and overdose response, safety monitoring, and referrals. Document client interactions, coordinate with staff across shifts, support discharge and transportation, and help maintain a safe and clean facility.

Job details

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at ehncanada.com If you are looking for a challenging and rewarding career, come join us! EHN Willowview Recovery Centre is a new 60-bed inpatient addictions treatment facility, located about 20 minutes northwest of Regina and will provide adults 18 and older with holistic, wrap-around inpatient addictions treatment for up to 16 weeks. Position Summary: The primary function of the Mental Health & Addiction Support Worker is to ensure that EHN Canada operates in a manner that is consistent with the goals and objectives of the treatment program during those periods when the counselling and administrative staff are not available or on duty. Duties and Responsibilities: Greet and triage new intakes, focusing on safety, basic needs, and immediate client support. Engage clients using trauma-informed approaches, build trust in brief interactions. Complete Mental Health & Wellness Check-In for each client as applicable. Provide emotional support, crisis intervention, and nonjudgmental listening to clients in distress. Monitor and respond to mental health and substance use crises, including overdose response. Write timely and factual process notes following each interaction. Coordinate with nursing staff, security, and other shelter personnel to ensure smooth operations. Participate in daily shift summaries and team debriefs. Support clients in accessing housing supports, hygiene items, meals, and appropriate referrals. Offer brief navigation support for detox, recovery, housing, or emergency services when time allows. Promote respectful, safe interactions within the shelter space and intervene when needed. Observe and report any safety concerns, unusual behaviours, or medical needs promptly. Assist with light housekeeping tasks to maintain a clean and safe shelter environment. Conduct regular walk-throughs and check-ins on all clients during the shift. Participate in the discharge process by assisting clients in identifying safe next locations and transporting clients to appropriate facilities or accommodations. Communicate clearly and consistently with other team members across shifts. Uphold client confidentiality and adhere to all policies and procedures. Participate in ongoing training and development opportunities as assigned. Other related duties as assigned by the Team Lead or Program Supervisor. Experience and Qualifications: Diploma or degree in Mental Health, Addictions, Community Support, Social Work, or a related field, or equivalent experience. Current and Valid Drivers License and Clean Drivers Abstract Demonstrated ability to respond to crises in a calm and effective manner. Excellent verbal and written communication skills. Valid First Aid/CPR and Non-Violent Crisis Intervention training Employee Benefits and Perks: Comprehensive benefits package, including a yearly allowance of $2,000 for mental health and addiction services, as well as $600 per service for various paramedical services, such as massage and physiotherapy 24/7 Employee Assistance Program through GreenShield Health Competitive paid time off policies, including a paid day off on your birthday Access to in-house fitness facilities where applicable or discounted external gym memberships Perks and discounts with Perkopolis – entertainment, home/auto/pet insurance Personal and professional development through our Education Support Assistance program Nationwide presence allows for supportive relocation opportunities Defined Benefit pension through CAAT with up to a 4% employer contribution Maternity and parental leave top-up Access to discounts at Kids & Co. Daycare Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making. EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources. #INDMP

What you’ll do

Provide direct support to clients during shifts when counselling and administrative staff are unavailable, including intake triage, emotional support, crisis and overdose response, safety monitoring, and referrals. Document client interactions, coordinate with staff across shifts, support discharge and transportation, and help maintain a safe and clean facility.

Requirements

Applicants need a diploma or degree in mental health, addictions, community support, social work, or a related field, or equivalent experience. They must have a valid driver's licence and clean driving abstract, demonstrate calm crisis response and strong communication, and hold valid First Aid/CPR and Non-Violent Crisis Intervention training.

Benefits

• Comprehensive Benefits Package • Mental Health And Addiction Services Allowance • Paramedical Services Allowance • 24/7 Employee Assistance Program • Paid Time Off • Paid Birthday Off • Fitness Facilities Or Discounted Gym Memberships • Perks And Discounts • Education Support Assistance • Relocation Opportunities • Defined Benefit Pension • Employer Pension Contribution • Maternity And Parental Leave Top-Up • Childcare Discounts

Listed skills

• safety monitoring · Preferred
• crisis intervention · Preferred
• written communication · Preferred
• Mental Health Support · Preferred
• Emotional support · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Crisis Intervention
• Trauma-Informed Support
• Mental Health Support
• Addiction Support
• Overdose Response
• Client Intake And Triage
• Emotional Support
• Nonjudgmental Listening
• Safety Monitoring
• Case Documentation
• Team Coordination
• Client Navigation And Referrals
• De-Escalation
• Verbal Communication
• Written Communication
• First Aid And CPR

Job areas

• Healthcare
• Social Services
• Security & Safety