Security Officer Cas

Job summary

The Security Officer is responsible for monitoring CCTV, conducting site patrols, and ensuring the safety of clients and staff through effective de-escalation. They must manage facility access, investigate incidents, and provide specialized support for individuals with mental health and addiction concerns.

Job details

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma, and addiction treatment facilities, each with a passion for providing quality treatment for Canadians. We are committed to both caring for our patients and supporting their loved ones. With over 100 years of collective experience, our inpatient, outpatient, and online programs are offered across the country, providing essential compassionate care to patients wherever they are. EHN Canada prides themselves on providing both excellent and accessible care to all Canadians. Learn more at ehncanada.com If you are looking for a challenging and rewarding career, come join us! EHN Complex Needs Emergency Facility Regina is specifically designed to support individuals with elevated and unique needs. This facility provides essential services to people who require specialized emergency shelter support, where clients are accommodated based upon an assessment of their needs with the purpose of delivering services to clients within the community. Position Overview: We are seeking a qualified Security Officer to join our team at the EHN Complex Needs Emergency Facility in Regina The successful candidate will be responsible for monitoring CCTV systems, conducting site patrols, and responding to emergencies. This position requires a valid Saskatchewan Security Guard Certificate, successful completion of the Saskatchewan Security Guard Training Course, or equivalent experience. Key Responsibilities: Respond promptly and appropriately to calls for service, utilizing effective de-escalation techniques and appropriate intervention strategies for managing situations where individuals become agitated. Calmly and safely resolve incidents through non-violent crisis intervention. Ensure the safety of both clients and staff Adhere to the policy of least restraint, utilizing restraints only as a last resort. Conduct proactive foot patrols, spot checks, and surveillance. Escort personnel and assist with emergency evacuations. Investigate incidents, document findings, complete Incident Reports, and address safety hazards. Provide support for clients with acute detox and mental health concerns, utilizing specialized training in mental health crisis intervention and de-escalation techniques. Guard and observe clients, conduct rounds, and assist with admissions and discharges. Inventory client belongings, remove contraband, and catalogue dangerous weapons. Monitor security cameras and secure facility entrances and offices. Patrol properties to deter theft, vandalism, and illegal activities. Ensure property safety and respond to emergencies. Manage key control and physical access procedures and conduct daily facility inspections, adhering to all relevant regulations and standards. Monitor fire systems, assist with emergency preparedness, and call codes when necessary. Provide training to new employees and familiarize them with work processes. Qualifications and Skills: Possession of a valid Saskatchewan Class 5 license and personal vehicle for transportation. Saskatchewan Security Guard Certificate, successful completion of the Saskatchewan Security Guard Training Course, or equivalent experience. Minimum one (1) year of security experience, loss prevention, or investigations, preferably in a healthcare setting. Must provide documentation of a clean Criminal Record Certification or training in mental health crisis intervention and de-escalation techniques is an asset. Ability to work evening, weekend, and overnight shifts. Minimum 18 years of age, and able to support the physical demands of the position Able to lift up to 50lbs when required. Excellent decision-making, problem-solving, and communication skills. Ability to remain calm and in control during emergencies. Strong interpersonal skills with a demonstrated sensitivity toward clients experiencing mental health challenges. Ability to work independently with minimal supervision and multitask in a fast-paced environment. Proficiency in using various computer programs, including MS Office, and willingness to learn new programs. Join our team and contribute to a workplace that values diversity, teamwork, effective communication, and compliance with regulatory and legislative requirements. Apply now to become a vital part of our security team at the EHN Complex Needs Emergency Facility Employee Benefits and Perks: Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy) 24/7 Employee Assistance Program through GreenShield Health Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees Access to in-house fitness facilities or discounted gym memberships Exclusive discounts through Perkopolis on entertainment, insurance, and more Opportunities for personal and professional growth through our Education Support Assistance program Supportive relocation opportunities due to our nationwide presence Defined Benefit pension plan with up to a 4% employer contribution Maternity and parental leave top-up Discounts available at Kids & Co. Daycare. Artificial intelligence (AI) may be used to screen, assess, or select applicants for this position by analyzing application materials and generating recommendations to support human decision-making. EHN Canada is an employment equity employer. If you should require accommodation during the interview process, please contact Human Resources.

What you’ll do

The Security Officer is responsible for monitoring CCTV, conducting site patrols, and ensuring the safety of clients and staff through effective de-escalation. They must manage facility access, investigate incidents, and provide specialized support for individuals with mental health and addiction concerns.

Requirements

Candidates must possess a valid Saskatchewan Security Guard Certificate and a Class 5 driver's license with a personal vehicle. A minimum of one year of security experience, preferably in healthcare, and a clean criminal record check are required.

Benefits

• Comprehensive benefits package • Mental health and addiction services allowance • Paramedical services allowance • 24/7 Employee Assistance Program • Paid time off • Birthday paid day off • Float Days • Recognized Statutory Holidays • In-house fitness facilities or discounted gym memberships • Perkopolis discounts • Education Support Assistance program • Relocation opportunities • Defined Benefit pension plan • Maternity and parental leave top-up • Kids & Co. Daycare discounts

Listed skills

• First Aid · Preferred
• Problem solving · Preferred
• interpersonal skills · Preferred
• MS-Office · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• CCTV Monitoring
• Site Patrols
• De-escalation Techniques
• Non-violent Crisis Intervention
• Emergency Response
• Incident Reporting
• Mental Health Crisis Intervention
• Access Control
• Physical Security
• Problem Solving
• Communication
• Interpersonal Skills
• Multitasking
• MS Office
• First Aid
• Conflict Resolution

Job areas

• Security & Safety
• Healthcare
• Social Services