Assistant Manager - AVEDA - Fulltime - Metropolis - Burnaby BC

Job summary

The Assistant Store Manager supports the Store Manager in leading, coaching, and developing the sales team to meet operational and sales targets. They are responsible for ensuring high-quality customer service and managing daily retail operations.

Job details

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.Description We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets Retail operations experience including inventory management and cash reconciliation Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Proficient in Microsoft Office Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Pay Range:Anticipated Base Salary Range $21.78 to $32.69 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)). You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding. Equal Opportunity EmployerWe are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request. Artificial Intelligence is used to compare and screen an applicant’s resume as against the posted job description.

What you’ll do

The Assistant Store Manager supports the Store Manager in leading, coaching, and developing the sales team to meet operational and sales targets. They are responsible for ensuring high-quality customer service and managing daily retail operations.

Requirements

Candidates must have proven retail experience, preferably in cosmetics, along with a track record of supervisory and coaching success. Proficiency in retail operations, inventory management, and POS software is required, as well as the ability to work flexible retail hours.

Benefits

• Health insurance
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness programs
• Family support programs
• Life insurance
• Disability insurance
• Retirement savings plans
• Education-related programs
• Paid holidays
• Paid vacation time
• Incentive compensation programs

Listed skills

• Coaching · Preferred
• Customer service · Preferred
• Inventory management · Preferred
• Retail operations · Preferred
• Microsoft Office · Preferred
• Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Coaching
• Mentoring
• Sales target achievement
• Customer service
• Inventory management
• Cash reconciliation
• Retail operations
• Point-of-sale software
• Microsoft Office
• Team development
• Leadership
• Mentorship
• Training And Development
• Artificial Intelligence
• Sales
• Customer Service
• Self-Starter
• Inventory Management
• Supervision
• Skin Care
• Retail Operations
• Retail Sales
• Point Of Sale
• Vision Insurance
• Disabilities
• Cosmetics
• Family Support
• Cash Reconciliation
• Professional Hair Care

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Aveda Advisor
• Assistant Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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