MAC Cross Iron Mall - Assistant Store Manager Full Time - Calgary AB

Job summary

The Assistant Store Manager supports the Store Manager in leading, coaching, and developing the sales team to meet operational and service targets. They are responsible for driving store success through effective team management and maintaining high standards of customer service.

Job details

Description We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self-starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets Retail operations experience including inventory management and cash reconciliation Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Proficient in Microsoft Office Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

What you’ll do

The Assistant Store Manager supports the Store Manager in leading, coaching, and developing the sales team to meet operational and service targets. They are responsible for driving store success through effective team management and maintaining high standards of customer service.

Requirements

Candidates must have proven retail supervisory experience, preferably within the cosmetics industry, and a strong track record in coaching and operations. Proficiency in retail point-of-sale software and Microsoft Office is required, along with the ability to work flexible retail hours.

Benefits

• Progressive career opportunities • Outstanding training and development • Competitive remuneration • Benefits package

Listed skills

• Customer service · Preferred
• Microsoft Office · Preferred
• Coaching · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Coaching
• Mentoring
• Sales targets
• Customer service
• Inventory management
• Cash reconciliation
• Point-of-sale software
• Microsoft Office
• Team development
• Operational targets
• Cosmetics industry knowledge
• Cash Reconciliation
• Retail Operations
• Self-Starter
• Supervision
• Customer Service
• Training And Development
• Sales
• Inventory Management
• Mentorship
• Point Of Sale
• Retail Sales

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Assistant Store Manager
• Retail Associate Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers