MAC Cross Iron Mall - Keyholder Full Time - Calgary AB

Job summary

The Keyholder supports the store management team by leading the sales staff to achieve service and sales targets. Responsibilities include performing daily cash reconciliation and managing store opening and closing procedures.

Job details

Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

What you’ll do

The Keyholder supports the store management team by leading the sales staff to achieve service and sales targets. Responsibilities include performing daily cash reconciliation and managing store opening and closing procedures.

Requirements

Candidates should have proven retail experience, preferably in cosmetics, and possess strong coaching and mentoring skills. Experience with point-of-sale software and the ability to work flexible retail hours are required.

Benefits

• Competitive remuneration • Benefits package • Training and development • Career opportunities

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Coaching · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Cash reconciliation
• Coaching
• Mentoring
• Customer service
• Sales targets
• Point-of-sale software
• Store management
• Leadership
• Cosmetics
• Cash Reconciliation
• Retail Operations
• Cash Handling
• Self-Starter
• Supervision
• Customer Service
• Training And Development
• Sales
• Mentorship
• Point Of Sale
• Retail Sales

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Key Holder
• Shopkeepers
• First-Line Supervisors of Retail Sales Workers