MAC Cross Iron Mall - Keyholder Part Time - Calgary AB

Job summary

The Keyholder supports store management by leading the sales team to achieve service and sales targets through coaching and mentoring. They are also responsible for daily store operations, including opening and closing procedures and cash reconciliation.

Job details

Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

What you’ll do

The Keyholder supports store management by leading the sales team to achieve service and sales targets through coaching and mentoring. They are also responsible for daily store operations, including opening and closing procedures and cash reconciliation.

Requirements

Candidates should have previous retail experience, preferably in cosmetics, and possess strong leadership or supervisory potential. Applicants must be able to work flexible retail hours and provide proof of the right to work in the country.

Benefits

• Career opportunities • Training and development • Competitive remuneration • Benefits package

Listed skills

• Customer service · Preferred
• Leadership · Preferred
• Coaching · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail operations
• Coaching
• Mentoring
• Customer service
• Cash reconciliation
• Point-of-sale software
• Sales targets
• Store management
• Leadership
• Cosmetics knowledge
• Cash Reconciliation
• Retail Operations
• Cash Handling
• Self-Starter
• Supervision
• Customer Service
• Training And Development
• Sales
• Mentorship
• Point Of Sale
• Retail Sales

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Key Holder
• Shopkeepers
• First-Line Supervisors of Retail Sales Workers