MAC Cross Iron Mall - Keyholder Part Time - Calgary AB

Job summary

Support the Store Manager and Assistant Manager in the efficient operation of the store, leading by example and coaching the sales team to deliver personalized customer service and meet sales targets. Handle start- and end-of-day cash reconciliation and take turns opening and closing the store.

Job details

Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets. You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis. If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

What you’ll do

Support the Store Manager and Assistant Manager in the efficient operation of the store, leading by example and coaching the sales team to deliver personalized customer service and meet sales targets. Handle start- and end-of-day cash reconciliation and take turns opening and closing the store.

Requirements

Proven retail experience, preferably in cosmetics, and the ability to provide authentic, personalized customer service are required. Retail operations, cash reconciliation, store opening and closing, supervisory coaching, and point-of-sale experience are desirable; applicants must be available for retail hours, including nights, weekends, and special events, and provide proof of the right to work in the country if invited to interview.

Benefits

• Training and Development
• Competitive Remuneration

Listed skills

• Customer service · Preferred
• Coaching · Preferred
• Cash handling · Preferred
• Retail operations · Preferred
• Communication · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Sales
• Customer Service
• Coaching
• Mentoring
• Cash Reconciliation
• Cash Handling
• Store Opening and Closing
• Retail Operations
• Point-of-Sale Software
• Sales Target Achievement
• Communication
• Team Leadership
• Mentorship
• Training And Development
• Sales
• Self-Starter
• Supervision
• Point Of Sale

Job areas

• Retail
• Sales
• Customer Service & Support
• Management & Leadership
• Key Holder
• Shopkeepers
• First-Line Supervisors of Retail Sales Workers

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