MAC Cross Iron Mall - Store Manager Full Time - Calgary AB

Job summary

The Store Manager is responsible for leading, coaching, and developing the sales team to achieve operational and customer service targets. They will create and execute business plans, manage in-store events, and oversee daily retail operations.

Job details

Description We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. Qualifications Proven retail management/assistant retail management experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling Previous retail operations experience including inventory and facilities management and cash reconciliation Proven track record of leading a team to achieve sales and customer service targets Experience of creating and executing in-store events Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

What you’ll do

The Store Manager is responsible for leading, coaching, and developing the sales team to achieve operational and customer service targets. They will create and execute business plans, manage in-store events, and oversee daily retail operations.

Requirements

Candidates must have proven retail management experience, preferably in cosmetics, along with strong business planning and leadership skills. Proficiency in retail software and Microsoft Office is required, as well as the ability to work flexible retail hours.

Benefits

• Competitive remuneration • Benefits package • Training and development

Listed skills

• Customer service · Preferred
• Microsoft Office · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Team leadership
• Business planning
• Sales analysis
• Customer service
• Inventory management
• Staff scheduling
• Event management
• Cash reconciliation
• Microsoft office
• Point-of-sale software
• Coaching
• Strategic targeting
• Customer relationship management
• Cash Reconciliation
• Sales Analysis
• Retail Operations
• Self-Starter
• Consumer Insights
• Accountability
• Customer Relationship Management
• Management
• Business Planning
• Customer Service
• Training And Development
• Event Management
• Facility Management
• Sales
• Leadership
• Marketing
• Microsoft Office
• Point Of Sale
• Retail Management
• Retail Sales
• Scheduling

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Small Store Account Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers