Food & Beverage Supervisor

Job summary

The Food & Beverage Supervisor manages daily restaurant operations, including staff training, floor management, and administrative support. They are responsible for maintaining service standards, fostering a positive team culture, and ensuring guest satisfaction.

Job details

If you're looking for an exciting and rewarding opportunity to showcase your talent and join a team that brings out the best in each other, then we want to hear from you! Our beautiful lakeside property offers a wide range of exciting career opportunities. We offer competitive earning potential, fun social events, incredible colleagues, and last but not least, discounts on hotel stays and food & beverage at all Argus owned restaurants and hotels! Position Summary The Food & Beverage Supervisor is accountable for the day-to-day operations of the restaurant including staff training, light administration, and active floor management throughout service. What will you be doing? You will be responsible for performing the following tasks to the highest standard: Regularly monitor and ensure service standards are being met Build and maintain strong relationships with guests, team members, and management Create a culture that revolves around exceptional guest experience and enjoyment of high-quality food and beverages Support staff day to day, building positive moral while providing coaching and feedback Supports leadership by ensuring standard operating procedures are followed, and communicate any performance management to the Restaurant Manager Demonstrate high personal integrity, business ethics, and takes every opportunity to promote Eldorado Resort, restaurants, events, and activities Communicates the vision and promotions to all team members during daily stand-ups prior to each service Provide general administrative support for the restaurant Use conflict resolution and problem-solving skills when dealing with guest complaints Assist with the tracking of sales, invoicing, and managing inventory Strive for maximum efficiency and continual improvement of staff productivity, and revenue maximization through reservation management Additional duties as assigned or required What are we looking for? To successfully fill this role, you should demonstrate the following: Minimum 2 years of supervisory experience in a high volume, fast-paced hospitality environment Post-secondary diploma/degree in Business or Hospitality an asset Experience with Squirrel and OpenTable considered an asset WSET Intermediate Wine Certificate or comparable considered an asset Must possess superior verbal and written communication skills Demonstrates extreme organization in a fast-paced environment while acting as a team player Strong organizational skills with the ability to manage a large and variable workload, ensuring timely and accurate completion of assigned work Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint, and Outlook Valid Serving It Right certification Ability to work flexible hours including evenings, weekends, and holidays Perks Temporary shared staff accommodation options available Extended health and dental benefits Employee discounts on accommodations, dining and more An excellent work environment, with a focus on staff recognition and teambuilding Room for growth and development Starting Hourly Wage: $21.85 Don't miss this exciting opportunity to join our Eldorado Resort family!

What you’ll do

The Food & Beverage Supervisor manages daily restaurant operations, including staff training, floor management, and administrative support. They are responsible for maintaining service standards, fostering a positive team culture, and ensuring guest satisfaction.

Requirements

Candidates must have at least 2 years of supervisory experience in a high-volume hospitality environment and possess a valid Serving It Right certification. Proficiency in Microsoft Office and strong organizational and communication skills are required.

Benefits

• Temporary shared staff accommodation
• Extended health benefits
• Dental benefits
• Employee discounts on accommodations
• Employee discounts on dining
• Staff recognition
• Teambuilding

Listed skills

• Problem solving · Preferred
• Leadership · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Coaching · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff training
• Floor management
• Conflict resolution
• Problem-solving
• Inventory management
• Sales tracking
• Invoicing
• Reservation management
• Communication
• Leadership
• Coaching
• Performance management
• Microsoft Office
• Hospitality management
• Administrative Support
• Supervision
• Organizational Skills
• Wine & Spirit Education Trust (WSET) Certification
• Service Standards
• Microsoft Excel
• Business Ethics
• Management
• Conflict Resolution
• Performance Management
• Sales
• Floor Management
• Standard Operating Procedure
• Inventory Management
• Problem Solving
• Microsoft Outlook
• Operations
• Microsoft PowerPoint
• Restaurant Operation
• Team Building
• Customer Complaint Resolution
• Personal Integrity

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Administrative
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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