Automated Systems Technician

Job summary

Perform service calls at client sites to diagnose faults, identify root causes, repair, adjust, commission, test, and validate automated equipment. Provide professional customer service, document interventions, participate in the on-call schedule, and follow occupational health and safety standards.

Job details

About The Position Do you enjoy solving technical problems, working in the field, and taking on new challenges every day? We are looking for a passionate Automation Technician who will play a key role in the installation, diagnosis, repair, and maintenance of automated systems at our clients' sites. This is a dynamic position combining technical interventions, customer service, and travel. Main Responsibilities Perform service calls at client sites. Diagnose malfunctions and identify the root causes of problems techniques. Repair, adjust, and commission automated equipment. Perform operational tests, trials, and validations. Provide professional and efficient customer service. Write intervention reports and document work performed. Participate in the on-call program according to the established schedule. Comply with occupational health and safety standards. Desired Profile DEC in industrial electronics, automation, electromechanics, or a related field. 1 to 5 years of experience Experience in a similar role. Excellent diagnostic and problem-solving skills. Highly autonomous and organized. Ability to work directly with clients and manage priorities. Valid driver's license. Language Requirements Excellent command of French, both spoken and written. Good command of English, both spoken and written. Knowledge of English is required as the incumbent will be communicating with Clients, suppliers, and partners located outside Quebec, as well as access to technical documentation, equipment manuals, and software available only in English, are required for this position. Conditions and Benefits Annual salary between $80,000 and $95,000, depending on experience. Company vehicle provided for business travel. Uniform and personal protective equipment provided. Paid vacation. Group RRSP with employer contribution. Comprehensive group insurance including health insurance dental. Continuing education and technical support. Stimulating work environment offering a high degree of autonomy. Why join us? Every day is different. You work with a variety of technologies and equipment. You benefit from excellent working conditions and competitive compensation. You are part of a team recognized for its expertise and collaborative spirit. Join a company where your technical expertise will have a tangible impact and where your skills will be fully valued.

What you’ll do

Perform service calls at client sites to diagnose faults, identify root causes, repair, adjust, commission, test, and validate automated equipment. Provide professional customer service, document interventions, participate in the on-call schedule, and follow occupational health and safety standards.

Requirements

A DEC in industrial electronics, automation, electromechanics, or a related field is desired, along with 1 to 5 years of experience in a similar role. Candidates should have strong diagnostic and problem-solving skills, be autonomous and organized, manage priorities while working with clients, hold a valid driver's license, and communicate excellently in French and well in English.

Benefits

• Company Vehicle • Uniform And Personal Protective Equipment • Paid Vacation • Group RRSP With Employer Contribution • Comprehensive Group Insurance • Health Insurance • Dental Insurance • Continuing Education • Technical Support

Listed skills

• Customer service · Preferred
• Validation · Preferred
• Organization · Preferred
• Technical Reporting · Preferred
• Troubleshooting · Preferred
• Root Cause Analysis · Preferred
• Priority Management · Preferred
• Equipment Adjustment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Automated Systems Installation
• Troubleshooting
• Root Cause Analysis
• Equipment Repair
• Equipment Adjustment
• Equipment Commissioning
• Operational Testing
• Validation
• Customer Service
• Technical Reporting
• Occupational Health And Safety
• Priority Management
• Autonomy
• Organization
• French Communication
• English Communication

Job areas

• Engineering
• Trades
• Technology
• Transportation
• Customer Service & Support