Logistics Coordinator

Job summary

Plan and coordinate daily shipments, arrange carrier transportation, and monitor freight from pickup through delivery while maintaining accurate records and updating shipment statuses. Communicate with customers, carriers, and internal teams to resolve issues, support inventory and supply chain efficiency, identify cost-effective shipping options, and improve logistics processes.

Job details

Company Description Element Freight is a logistics partner with over 7 plus years of customer service and freight management experience, helping manufacturing and wholesale companies meet growing consumer demands. The company coordinates transportation with carefully selected, cost-effective carriers to ensure shipments reach destinations across Canada, North America, and international markets. Team members are known for being professional, approachable, and deeply committed to customer care, with support available 24/7. Element Freight maintains strong, respectful relationships with carriers to promote safe, on-time deliveries and is structured to help organizations overcome common shipping challenges. Role Description The Logistics Coordinator is a full-time, on-site role based in Chilliwack, BC. This position is responsible for planning and coordinating daily shipments, arranging transportation with carriers, and monitoring freight from pickup through delivery to ensure timelines and service standards are met. The role includes tracking and updating shipment status, maintaining accurate documentation, and communicating proactively with customers and carriers regarding scheduling, delays, and issue resolution. The Logistics Coordinator will collaborate with internal teams to manage inventory data, support supply chain efficiency, and identify cost-effective shipping solutions. Day-to-day tasks also involve troubleshooting shipment problems, updating internal systems, and contributing to continuous improvement of logistics processes. Qualifications Strong analytical skills to interpret shipment data, identify trends, and support decision-making. Excellent communication skills for clear, professional interaction with customers, carriers, and internal teams. Customer service skills to manage inquiries, resolve issues, and maintain positive, long-term relationships. Experience with inventory management and understanding of supply chain management principles. Proficiency with logistics or transportation management software and standard office applications. Detail-oriented, highly organized, and able to manage multiple shipments and priorities in a fast-paced environment. Ability to work on-site in Chilliwack, BC and collaborate effectively with colleagues and external partners. Previous experience in freight, transportation, or logistics coordination is an asset; relevant post-secondary education in logistics, business, or a related field is preferred.

What you’ll do

Plan and coordinate daily shipments, arrange carrier transportation, and monitor freight from pickup through delivery while maintaining accurate records and updating shipment statuses. Communicate with customers, carriers, and internal teams to resolve issues, support inventory and supply chain efficiency, identify cost-effective shipping options, and improve logistics processes.

Requirements

Candidates should have strong analytical, communication, and customer service skills, along with inventory management knowledge and an understanding of supply chain principles. Proficiency with logistics or transportation management software and office applications, strong organization, and the ability to manage competing priorities are expected; relevant experience and post-secondary education are preferred.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Supply chain management · Preferred
• issue resolution · Preferred
• Prioritization · Preferred
• Inventory management · Preferred
• Process Improvement · Preferred
• Transportation Coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Shipment Planning
• Transportation Coordination
• Carrier Management
• Freight Tracking
• Shipment Documentation
• Customer Communication
• Issue Resolution
• Inventory Management
• Supply Chain Management
• Shipment Data Analysis
• Customer Service
• Logistics Software
• Transportation Management Software
• Organization
• Prioritization
• Process Improvement

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Data & Analytics