Job Type:

Employee

Duration in Months(for fixed-term jobs):

N/A

Job Family:

Academic Delivery Support

# of Open Positions:

1

Faculty/Service - Department:

School of Psychology

Campus:

Main Campus

Union Affiliation:

N/A

Date Posted (YYYY/MM/DD):

2025/11/27

Applications must be received BEFORE (YYYY/MM/DD):

2025/12/08

Hours per week:

35

Salary Grade:

Non-Union Grade NM2

Salary Range:

$115 781,00 - $144 726,00About the Faculty of Social Sciences
The FSS comprises nine departments, schools and institutes, which offer undergraduate, masters and doctoral programs in both English and French. With its 10,000 students, 260 full-time professors, and wide array of programs and research centres, the Faculty of Social Sciences plays a key role at the heart of the University of Ottawa. Its graduate students are supervised by excellent researchers and undertake cutting-edge research in the Faculty's masters and Ph.D. programs. Along with its complement of about 100 administrative employees, the faculty is proud to provide a collaborative working environment that inspires new ideas, encourages creative ingenuity, and promotes excellence.

The Centre for Psychological Services and Research (CPSR) has a mandate to provide evidence-based psychological services to the community in a safe and welcoming environment regardless of our clients’ origin, identity or family context. Its mission it also to train doctoral students from the CPA-accredited doctoral program in clinical psychology at the University of Ottawa and the CPA-accredited pre-doctoral internship program in clinical psychology, and to conduct research to advance psychological science with a particular emphasis on mental health care delivery. Thus, CPSR’s mission focuses on service delivery to the community, training of clinical psychology doctoral students and interns, and research.

Position Purpose

The incumbent plays a critical role in supporting the mission of the Centre for Psychological Services and Research (CPSR): to deliver evidence-based psychological services to the community, to serve as a premier training centre for practicum students and interns and to support clinical research. This position contributes to providing high-quality clinical care while fostering a supportive, supervised environment for emerging clinicians. Working in collaboration with faculty members, clinical supervisors and administrators, the incumbent ensures that clinical operations run efficiently, training objectives are met, and client care aligns with ethical and professional standards.

In this role, your main responsibilities will include:

• Clinical service delivery: Provides oversight of psychological services provided to individuals, couples, children and families and groups. Develops and implements clinical guidelines based on best practices and client needs. Ensures that clinical documentation is accurate and timely and in accordance with professional, ethical and clinical standards. Ensures that all services and training adhere to relevant regulatory and ethical guidelines (e.g., CPA, CPBAO, etc.).
• Clinical supervision and training oversight: Oversees and supports the activities of registered supervisors providing direct supervision to practicum students and interns. Manages allocation of practicum students and interns according to supervision credit allocation of all clinical supervisors (full time and part-time). Ensures that clinical supervision provided by clinical supervisors meets professional, ethical and educational standards. Fosters a learning environment that models ethical, culturally responsive and evidence-based practice. Participates in trainee evaluations, case consultations and feedback process. Collaborates with regular full-time faculty members supervising students and ensures alignment with training standards and program objectives. Responsible for the management, retention, recruitment and onboarding of part-time supervisors. Reviews trainee evaluations of clinical supervisors to ensure integrity of supervision and clinical care.
• Student training and supervision: Provides clinical supervision and support to practicum students and interns in accordance with ethical and professional standards (equivalent to 3 credits of clinical supervision). Models ethical and professional clinical practices for trainees. Offers feedback and guidance to students on assessment, case conceptualization, treatment planning, and therapeutic techniques. Participates in clinical case discussions, training seminars, and evaluation processes for trainees.
• Business and operational management: Oversees the day-to-day business operations of the Centre, ensuring efficient and effective delivery of services within budgetary and resource constraints. Ensures sound financial management of the Centre by developing budget forecasts in alignment with priorities and planned activities. Manages operational planning, budgeting and reporting in collaboration with faculty administration. Monitors service demand, resource utilization and clinic performance to inform strategic decision-making. Ensures compliance with university policies, regulatory standards and applicable legislation. Assists in managing clinic workflows such as intake, triage and client assignments. Leads initiatives to improve service delivery, workflow and administrative processes, while aligning operations with the Centre’s clinical, training and research objectives. Serves as the Chair for the Clinical Training Committee.
• Research: Provides oversight on the implementation of research projects of faculty members who seek to conduct studies at the Centre. Advances a research agenda for the Centre including managing the clinical research database. Ensures that research conducted at CPSR adheres to all tri-council ethical standards and verifies that all research studies at the Centre have ethical clearance from the appropriate uOttawa research ethics board.
• Supervision of staff: Provides leadership and oversight to the administrative staff working within the Centre. Ensures that all team members are effectively supported, coordinated and aligned with the Centre’s operational and training goals. Recruits, oversees performance management, support professional development, and foster a collaborative and respectful working environment.
• Strategic planning and continuous improvement: Leads the development and annual review of the Centre’s strategic plan, in collaboration with the academic leadership team of the School of Psychology and the Dean’s office of the Faculty of Social Sciences. Aligns clinical and training services with the evolving needs of clients and the broader community. Contributes to the development and implementation of programs and services that align with the objectives set out in the established strategic plan. Contributes to the ongoing development and evaluation of clinic programs and services. Stays current with developments in clinical psychology through continuing education and evidence-based practice. Participates in quality assurance, client satisfaction initiatives and other clinic improvement activities. Prepares an annual report on the operations of the Centre.
• Partnerships and communication: Collaborates with clinical staff, faculty supervisors, various management committee of the School of Psychology, academic coordinators and community stakeholders to ensure the integration of clinical training and service delivery. Leads team meetings and clinic development initiatives. Maintains clear and professional communication with students, student representatives, colleagues and referring sources. Establishes strong alliances with various partners and stakeholders to implement Memoranda of Understanding for inter-agency collaborations/referral processes.
• Client relations management: Leads the team to ensure exemplary and effective management of conflicts, complaints, and complex or sensitive student and client cases. Provides support to staff, students and supervisors in managing challenging situations by helping implement appropriate intervention protocols, corrective measures, remedial training plans and follow-up mechanisms with regards to the Clinical Training Committee’s protocols. Collaborates with various partners and stakeholders to mitigate risks associated with specific situations for students, clients and the University.
• Electronic health records: Oversees the management and integrity of the Centre’s electronic health records system, ensuring compliance with legal, ethical and institutional standards for privacy, security and documentation practices. Serves as the health information custodian of CPSR’s client files.

What you will bring:

• A doctoral degree in clinical psychology is required from a CPA accredited program
• Minimum of 5 years’ experience as a clinical psychologist
• Registered or eligible to register with the College of Psychologists and Behaviour Analysts of Ontario
• Clinical supervision designation or experience supervising practicum students, interns and/or registered clinicians
• Demonstrated experience providing evidence-based psychological assessment and treatment to diverse populations
• Knowledge of relevant legislation, professional guidelines and confidentiality/privacy requirements (e.g. PHIPA, etc.)
• Strong skills in case conceptualization, diagnostic formulation and risk management
• Knowledge of various evidence-based therapeutic modalities (e.g., CBT, DBT, ACT, psychodynamic, trauma-informed approaches)
• Knowledge of psychological test administration, scoring, and interpretation
• Experience with the management of Electronic Health Records systems
• Understanding of clinical education frameworks and best practices
• Ability to support and evaluate clinical supervisors, ensuring adherence to ethical and professional standards
• Proven ability to lead and manage multidisciplinary teams, including clinical and administrative staff
• Strong conflict resolution and decision-making skills, especially in sensitive or high-risk situations
• Demonstrated ability to respect diversity and use inclusive behavior, responding with sensitivity and self-awareness to the unique needs of students and colleagues
• Experience in managing clinic operations, including ability to develop and implement strategic plans, monitor key performance indicators and lead change initiatives
• Skills in budget development, financial planning and resource allocation
• Knowledge of the community resources network
• Excellent interpersonal and teamwork skills and collegiality
• Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses
• Skilled in handling complaints, sensitive cases, and complex ethical issues with discretion and professionalism
• Must be able to pass a police record check for work with vulnerable populations.
• High level of bilingualism (French and English)

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact hrtalentmanagement@uottawa.ca to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.