Operations Coordinator, Westin Harbour Castle

Position Overview Operations Coordinators are responsible for managing the day-to-day operations. More specifically, they coordinate deliveries and pick-ups, plan short-term staffing and support technicians and sales staff both in the office and at events. Key Job Responsibilities Short-term staff planning Schedule staff for events confirmed at the last minute Modify planning based on client needs and communicate these changes to technicians Complete long-term planning based on operational needs Coordinate logistics Schedule personnel for deliveries and pick-ups Plan delivery and pick-up schedules on a daily basis Ensure maximum utilization of our truck fleet Rent trucks, as needed Support for events Answer calls from event technicians and help them find solutions to various problems Ensure that the chain of communication is always respected Be aware of the progress of operations Assist the technical staff during the preparation of events Job Qualifications 5+ years experience in the audiovisual field Must be bilingual (French/English) Must have a driver's license Competencies Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively Work Environment Warehouse Work is performed in a warehouse environment. Team members must adhere to appearance guidelines based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

The Operations Coordinator manages day-to-day operations, including short-term staffing and logistics for deliveries and pick-ups. They provide critical support to technicians and sales staff both in the office and during live events.

Candidates must have over 5 years of experience in the audiovisual field and be bilingual in French and English. A valid driver's license is also required for the role.

• Problem solvingPreferred
• Bilingual communicationPreferred

Identified from the job description. Confirm important requirements above.

• Audiovisual Operations
• Staff Planning
• Logistics Coordination
• Fleet Management
• Event Support
• Bilingual Communication
• Problem Solving
• Technical Support

• Logistics
• Hospitality
• Management & Leadership
• Creative & Media
• Manufacturing

Minimum experience

5+ years

Apply by

Sep 18, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level