Sales Supervisor - Retail

Job summary

Assign duties to retail sales staff, order merchandise, authorize returns, schedule work, and sell merchandise. Prepare sales and personnel reports, resolve customer and supply issues, maintain inventory, and supervise and coordinate retail workers.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Retail business Responsibilities Tasks Assign sales workers to duties Order merchandise Authorize return of merchandise Establish work schedules Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Organize and maintain inventory Supervise and co-ordinate activities of workers Supervision Retail salespersons and sales clerks Additional information Transportation/travel information Willing to travel Valid driver's licence Public transportation is available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Handling heavy loads Attention to detail Combination of sitting, standing, walking Walking Standing for extended periods Own tools/equipment Computer Printer Internet access Cellular phone Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Flexibility Organized Reliability Team player Dependability Excellent written communication Initiative Judgement Ability to multitask Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Assign duties to retail sales staff, order merchandise, authorize returns, schedule work, and sell merchandise. Prepare sales and personnel reports, resolve customer and supply issues, maintain inventory, and supervise and coordinate retail workers.

Requirements

Requires a secondary school graduation certificate and 1 to less than 2 years of experience. Candidates must be willing to travel and hold a valid driver's licence; the role also calls for strong communication, organization, accuracy, flexibility, and customer focus.

Listed skills

• Sales Reporting · Preferred
• Inventory management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Reliability · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Supervision
• Merchandise Ordering
• Sales Reporting
• Inventory Management
• Work Scheduling
• Customer Service
• Complaint Resolution
• Team Coordination
• Oral Communication
• Written Communication
• Organization
• Attention To Detail
• Multitasking
• Reliability
• Judgment

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support

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