EI

Enercare Inc.

Verified Job Source

Experts at heating, cooling, water heating, water purification, plumbing and electrical.

Markham, Ontario

Consumer Services
1,001–5,000 people

About

Enercare Inc. is one of Canada’s largest home and commercial services companies, providing leading products and services in heating, cooling, plumbing, electrical, water heating and water purification. Our purpose is to provide energy-efficient products and services to our customers, so together we can take action for a greener tomorrow, starting in our homes and buildings. We take pride in continually striving to make a positive impact in the communities we operate in. Enercare is a company that believes strongly in the health, safety and wellness of our people. It’s a place where careers are made. A place where people care about the communities we operate in, and who are inspired everyday by our purpose. In our values and our ambitions, we embrace change, and support our team members along the way. Nationally, Enercare Inc. operates under several brands including Enercare, Service Experts, HydroSolution, Pioneer Plumbing & Heating, and Syles Mechanical Services, servicing Canadians in Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. We are united through our joint commitment to excellent customer service to the Canadians we service every day, and our mission to contribute to a resilient, sustainable future. Enercare Inc. Is wholly owned by Brookfield Infrastructure Partners LP (“Brookfield”), a global leader in the management of alternative assets across real estate, infrastructure, renewable power, and private equity.

Open positions

Capacity Analyst

On-site · Markham

The Capacity Analyst manages end-to-end workforce capacity planning to align supply with forecasted demand across various horizons. This includes optimizing scheduling logic, monitoring operational metrics, and partnering with IT to improve system configurations.

Workforce Analyst

Hybrid · Markham

The role focuses on real-time monitoring of service queues and workforce utilization to ensure optimal capacity and customer outcomes. It involves developing predictive demand forecasting models and Power BI dashboards to align technician supply with operational needs.

Purchasing Coordinator

On-site · Markham

The Purchasing Coordinator is responsible for ensuring adequate equipment availability by managing inventory levels and creating purchase orders. They also act as a liaison between warehouses, suppliers, and internal partners while coordinating shipments and maintaining accurate records.

Business Analyst

On-site · Markham

The Business Analyst will collect, analyze, and visualize data to support decision-making and operational efficiency. They will also develop SQL databases, maintain Power BI dashboards, and assist with financial reporting and process improvement initiatives.

Senior Manager – Service Planning

On-site · Markham

Oversee planning operations and optimize resource utilization to ensure efficient service delivery and customer appointment availability. Partner with stakeholders to analyze field management system trends and implement strategic playbooks to improve productivity.

Maintenance Technician, Residential

On-site · Tecumseh

The technician is responsible for performing maintenance, cleaning, and repairs on residential HVAC equipment and IAQ products. They must also deliver excellent customer service by resolving concerns and preparing material requisition forms.

Associate, Corporate Finance

On-site · Markham

The Associate will develop and update financial models to support long-range strategic planning and business performance reporting. They will also assist in shareholder communications, capital structure decision-making, and refinancing initiatives.

Sales Support Coordinator

On-site · Toronto

The Sales Support Coordinator manages incoming customer requests for residential services and coordinates sales appointments for field consultants. They are responsible for achieving sales targets, maintaining accurate database records, and providing administrative support to the sales team.

Sales Support Coordinator

On-site · Toronto

The Sales Support Coordinator manages incoming customer requests for residential services and supports field staff by scheduling sales appointments. They are responsible for achieving sales conversion targets while providing accurate product information and maintaining high-quality customer care.

HVAC Technician - Pickering Patch

On-site · Pickering

The HVAC Technician is responsible for performing diagnostic, repair, and maintenance work on home service equipment to ensure high customer satisfaction. They also act as a key customer interface, providing expert advice on equipment repairs and promoting company products and services.

Sales Support Coordinator

On-site · Toronto

The Sales Support Coordinator aids in achieving corporate sales goals by partnering with field staff and customers to manage residential product requests and sales appointments. They are responsible for maintaining accurate customer database records, promoting company products, and providing administrative support to the sales team.

Sales Support Coordinator

On-site · Toronto

The Sales Support Coordinator aids in achieving corporate sales goals by managing customer requests and scheduling sales appointments for field staff. They are responsible for providing accurate product information, upselling services, and maintaining detailed records in the company database.

Coordonnateur(trice) de la planification des effectifs

Hybrid · Montréal

The Workforce Planning Coordinator is responsible for forecasting call volumes and designing optimized staff schedules to ensure operational efficiency. They also monitor service levels in real-time and provide adjustments to meet performance objectives.

Real Time Analyst

Hybrid · Montréal

The Real Time Analyst is responsible for developing volume forecasts and designing optimized team schedules to ensure efficient workforce planning. They also monitor real-time performance indicators and make necessary adjustments to queue assignments and schedules to meet service level targets.

Manager - Contact Centre Operations Quality

On-site · Markham

Lead the Quality Assurance team to deliver exceptional customer experiences across all contact channels and interaction types. Own the end-to-end QA strategy, manage BPO partners, and implement AI-enabled quality evaluation governance.

District Administration Clerk

On-site · Toronto

The role involves processing sales and rental contracts, reconciling invoices, and managing field service appointments. The clerk acts as a central communication point for field and sales staff while handling customer inquiries and billing issues.

Financial Analyst, Accounting

On-site · Markham

Responsible for accounting functions including month-end close, account reconciliations, and ensuring SOX control compliance. The role involves providing financial analysis, preparing supplementary schedules, and partnering with business units to improve efficiency.

Maintenance Technician, Residential

On-site · Edmonton

The technician is responsible for performing maintenance, cleaning, and repairs on residential HVAC equipment and IAQ products. They must also provide excellent customer service by resolving inquiries and managing customer concerns effectively.

Install Helper, Residential

On-site · Edmonton

The Install Helper will provide support to Residential Installers by assisting with the installation of HVAC equipment and accessories. Additionally, the role involves managing truck stock and handling the loading and unloading of materials.

Electrician Apprentice Regional West - 1st Year

On-site · Toronto

The electrician apprentice is responsible for performing electrical diagnostics and repairs while ensuring superior customer service. They must also maintain their company vehicle and tools in safe, clean, and well-stocked condition.