Install Clerk

Job summary

The role focuses on optimizing Install Technician resources to meet customer demand through scheduling and order finalization. Responsibilities include handling customer escalations, reconciling cash balances, and managing the debrief process with installers.

Job details

The role focuses on optimizing Install Technician resources to meet customer demand through scheduling and order finalization. Responsibilities include handling customer escalations, reconciling cash balances, and managing the debrief process with installers. Candidates must have a Grade 12 education and proficiency in MS Office, W6, GERS, and Clarify software. Strong organizational skills and the ability to work in a fast-paced, pressure-filled environment are required.

What you’ll do

The role focuses on optimizing Install Technician resources to meet customer demand through scheduling and order finalization. Responsibilities include handling customer escalations, reconciling cash balances, and managing the debrief process with installers.

Requirements

Candidates must have a Grade 12 education and proficiency in MS Office, W6, GERS, and Clarify software. Strong organizational skills and the ability to work in a fast-paced, pressure-filled environment are required.

Listed skills

• Customer service · Preferred
• interpersonal skills · Preferred
• Data analysis · Preferred
• MS-Office · Preferred
• Financial analysis · Preferred
• scheduling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Scheduling
• Customer Service
• Financial Analysis
• Resource Optimization
• Escalation Management
• Data Analysis
• MS Office
• W6
• GERS
• Clarify Software
• Order Management
• Interpersonal Skills

Job areas

• Logistics
• Administrative
• Customer Service & Support
• Energy
• Trades

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