Account Coordinator

Job summary

The Account Coordinator provides administrative support to project teams by managing client records, documentation, and scheduling. They are responsible for preparing bills of materials, generating quotes, and ensuring accurate project reporting and invoicing.

Job details

The Account Coordinator provides day-to-day administrative and coordination support to the account and project teams. Responsibilities include maintaining client and project records, coordinating documentation, assisting with scheduling and follow-ups, preparing reports, and supporting the team with general office and administrative requirements. DUTIES AND RESPONSIBILITIES: Review ongoing lighting service and retrofit work orders for material, design, and technical requirements. Prepare bills of materials, warranty claims, and sales orders for lighting and controls projects. Generate quotes and proposals for clients based on service reports and site assessments. Coordinate service scheduling with the dispatch team and manage client requests efficiently. Complete monthly invoicing and reporting in accordance with client contracts. Maintain accurate project databases, including quotation statuses, approvals, and site condition updates. Respond promptly to client inquiries and address lighting system or service-related issues. Support program administrative deliverables such as utility incentives, budget tracking, and project scheduling. Identify opportunities to streamline processes and enhance client satisfaction. QUALIFICATIONS: Degree or Diploma in Engineering, Applied Science, or related field (Electrical preferred) Technical understanding of lighting, controls, and electrical systems Ability to read and interpret drawings and specifications Strong project coordination and multitasking skills Excellent communication and client service abilities Proficient in Microsoft Office Self-motivated, organized, and solution-oriented Experience in lighting service, retrofits, or energy management is an asset Previous experience in project coordination or customer service roles preferred. WHY JOIN ENS: Join a trusted industry leader known for innovation, technical expertise, and reliability. Contribute to high-impact industry that support energy efficiency and sustainability across Canada. Work alongside a collaborative team dedicated to quality, client success, and continuous improvement

What you’ll do

The Account Coordinator provides administrative support to project teams by managing client records, documentation, and scheduling. They are responsible for preparing bills of materials, generating quotes, and ensuring accurate project reporting and invoicing.

Requirements

Candidates must hold a degree or diploma in Engineering, Applied Science, or a related field, with a preference for Electrical backgrounds. Strong technical understanding of lighting and electrical systems, along with proficiency in Microsoft Office and project coordination, is required.

Listed skills

• Technical Documentation · Preferred
• Project Coordination · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Reporting · Preferred
• Multitasking · Preferred
• Microsoft Office · Preferred
• scheduling · Preferred
• data management · Preferred
• invoicing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project coordination
• Administrative support
• Technical documentation
• Data management
• Client service
• Microsoft Office
• Scheduling
• Reporting
• Invoicing
• Lighting systems
• Electrical systems
• Communication
• Multitasking
• Problem solving
• Budget tracking
• Bill Of Materials
• Lighting Systems
• Report Writing
• Site Assessment
• Energy Management
• Project Schedules
• Solution-Oriented
• Technical Requirements
• Self-Motivation
• Applied Science
• Customer Service
• Continuous Improvement Process
• Electrical Systems
• Sales
• Innovation
• Project Coordination
• Quotations
• Material Design
• Retrofitting
• Coordinating
• Reliability
• Drawing Interpretation

Job areas

• Administrative
• Engineering
• Energy
• Customer Service & Support
• Environmental & Sustainability
• Account Coordinator
• Project Coordinator
• Statistical, Mathematical and Related Associate Professionals
• Project Management Specialists