Run Specialist

Job summary

Fit runners with suitable footwear using gait analysis, and advise them on shoes, apparel, accessories, and nutrition based on their goals and needs. Provide knowledgeable customer service, build lasting relationships, maintain product expertise, and support run clubs, demo days, and community events.

Job details

Back to Careers Run Specialist Richmond, B.C. Retail Apply Now About ENROUTE ENROUTE is a cycling and run retailer with a growing presence in both retail and e-commerce. We focus on high-performance cycling and running apparel, components, and equipment serving riders and runners across the globe. Role Overview The Run Specialist is the running expert on our ENROUTE.RUN floor in Richmond. You will fit runners with the right footwear, run gait analysis, and offer informed guidance on shoes, apparel, and nutrition, helping runners of every level move better. You will also help bring our run community to life through clubs, demo days, and events. Reports to: Store Manager Location: Richmond, B.C. Compensation: $20–$26 per hour Employment Type: Full-time Eligibility: Authorized to work in Canada Key Responsibilities Fitting & Run Expertise Conduct footwear fittings and gait analysis to match runners with the right shoe Make informed recommendations based on each runner's goals, gait, and history Guide customers on apparel, accessories, and nutrition for training and racing Customer Experience Provide attentive, knowledgeable service to runners of all levels Build lasting relationships that keep runners coming back Product Knowledge Develop deep knowledge of our running footwear, apparel, and nutrition brands Stay current on new releases, technologies, and seasonal changes Community Support our run club, demo days, and community events Represent ENROUTE.RUN as a welcoming, credible presence in the local running scene What We're Looking For A genuine passion for running; personal running experience is a strong asset Experience in specialty retail, footwear, or customer service Understanding of running footwear, fit, and basic biomechanics Strong communication and a customer-first mindset Availability on weekends and for occasional events Benefits Health benefits package Employee discounts Product and demo access How to Apply Please send your resume and a short note about your experience and interest in the role to careers@enroute.cc .

What you’ll do

Fit runners with suitable footwear using gait analysis, and advise them on shoes, apparel, accessories, and nutrition based on their goals and needs. Provide knowledgeable customer service, build lasting relationships, maintain product expertise, and support run clubs, demo days, and community events.

Requirements

A genuine passion for running is required, and personal running experience is an asset. Candidates should have specialty retail, footwear, or customer service experience; understand running footwear, fit, and basic biomechanics; communicate well; and be available on weekends and occasionally for events.

Benefits

• Health Benefits Package
• Employee Discounts
• Product and Demo Access

Listed skills

• Customer service · Preferred
• Product Knowledge · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Footwear Fitting
• Gait Analysis
• Running Shoe Recommendations
• Running Apparel Knowledge
• Running Nutrition Guidance
• Customer Service
• Customer Relationship Building
• Product Knowledge
• Communication
• Basic Biomechanics
• Community Event Support
• Running Experience

Job areas

• Retail
• Customer Service & Support
• Sports & Recreation
• Sales